Ali Heikal Email & Phone Number

In my role as an SRE Engineer at EB, a leading provider of automotive software solutions and subsidiary of Continental, I am instrumental in fortifying the reliability and robustness of our cloud-based, enterprise-level Continuous Delivery solutions. Utilizing advanced tools such as Docker, OpenShift, and Kubernetes, I streamline infrastructure management.

I started my journey of entrepreneurship independently in October of 2018 and relaunched in January of 2020 under the name "Techscud," bringing international culture and innovation to the forefront via the expansion of the team across several nations.Techscud is a full-service agency that focuses on strategic design and development by bringing ideas to.

Instructor in the EPITA-MCIT program of Artificial Intelligence, which is a joint post-graduate education program between the Egyptian Ministry of Communications and Information Technology (MCIT) and the French Graduate School of Computer Science and Advanced Technologies (EPITA) and delivered through the Information Technology Institute (ITI).

• Worked on 3DS's cloud-native distributed SQL database product, mainly involved with helping customers, but also in development, building the SaaS offering of the product.My responsibilities focused on cloud adoption.
• Interact with customers and understand business requirements, design mockups, and build POCs.
• Deliver trainings, presentations, and hands-on sessions.
• Work in conjunction with IT, engineering, and business groups to understand functionality, scalability, performance, security, and integration requirements.
• Oversee the entire customer journey from onboarding to contract renewals, assuring the company's value is delivered and businesses are getting the most out of contracted services.
• Track and analyze individual account performance and overall portfolio results to enhance the service offering.

• The Microsoft Student Partners (MSP) program is a worldwide recognizable program to sponsor students majoring in disciplines related to technology. The MSP program enhances students' employability by offering training.
• Acted as an ambassador and generated and executed creative marketing ideas to promote Microsoft technologies, mainly Microsoft Office 365, Microsoft Cloud (Azure) and OSS on Azure.
• Founded and led a student community at my university that got recognized as a top student community in Egypt from 2015 to 2019.
• Led, created, and executed campaigns.
• Organized events and delivered presentations and hands-on sessions at my university, other universities, and local communities in Egypt.
• Organized hackathons, competitions, and workshops for students to boost the amount of participants and winners from Egypt in Microsoft Imagine Cup.

Cairo, Egypt

• Internship provided by Microsoft Middle East and Africa (Microsoft MEA), and delivered by the Developer Experience and Evangelism (DX) division at Microsoft's premises in Egypt (Microsoft Center of Expertise (Microsoft.
• Write up use cases (solution briefs) to demonstrate best practices.
• Analyze possibilities of new features and capabilities to present them to customers to grow adoption of Microsoft technologies, mainly Microsoft Cloud (Azure), OSS on Azure, and AI.
• Interact with customers and understand business requirements, design mockups, and build POCs.
• Develop wireframes and prototypes around customer needs.
• Identify the top cloud architecture to successfully meet the project-specific needs or migration strategy to ease adoption.

Cairo, Egypt

• I was assigned to the User Experience & Mobility department and worked on real large-scale running projects where I dealt with most of the software development life cycle (SDLC) phases, leveraging best practices to.
• Working alongside graphic designers for web design features.
• Developing wireframes and task flows based on user needs.
• Build front-end/back-end of applications based on mockups.
• Ensuring cross-platform optimization and responsiveness of applications.
• Designing and developing APIs.

Cairo, Egypt

• Internship provided in collaboration between IBM Middle East and Africa and IBM USA, and delivered by IBM Egypt to educate young calibers all about IBM Cloud and IBM Cognos Analytics to help them qualify as IBM.
• Build, run, deploy, and develop applications on a hybrid cloud development platform, using IBM Cloud.
• Make use of DevOps services, IBM Cloudant, Andoird development environment, Apple iOS, Push Notification Services, Node.js, Node packages, Liberty Profile, and MongoDB.
• Consolidate data gathered from several sources, and run queries catered to build business reports, using IBM Cognos Analytics Authoring.
• Using lists, crosstabs, charts, prompts, calculations, drill-through definitions, queries, macros, bursting report, Active Reports, and enhancing reports using HTML.
• Generate and execute creative marketing ideas based on the training content to promote IBM Cloud in my university, other universities, and local communities in Egypt.

• The Technology Innovation and Entrepreneurship Center (TIEC) is where the Egyptian Ministry of Communication and Information Technology aims to drive innovation and entrepreneurship in ICT for the benefit of the.
• Work with TIEC employees to promote, and facilitate the implementation of different programs and special events throughout the year including InnovEgypt, Ideation Camps, IbTIECar, BootUps, Technology Hackathons and.
• Represent TIEC at different innovation/entrepreneurship activities.

• The Truecaller Brand Ambassador program is to help customers get more out of Truecaller and Truecaller for Developers.My responsibilities as Brand Ambassador included the duties listed below.
• Approach Egyptian startups about how implementing TrueSDK in their apps can effectively reduce costs and decrease spam.
• Provide technical support to startups across Egypt in implementing TrueSDK.
• Deliver presentations and hands-on sessions.
• Represent Truecaller and generate and execute creative marketing ideas to promote Truecaller in my university, other universities, and local communities in Egypt.
• Participate in beta tests to help the engineering team ensure quality.

Cairo, Egypt

• The CRM Cloud Academy program is a training provided by Microsoft and delivered by Link Development to educate young calibers all about Microsoft Dynamics CRM to help them qualify as CRM certified professionals in.
• Apply sales management concepts.
• Manage leads and opportunities.
• Process sales.
• Analyze reports and sales.
• Apply service management.

Master Of Business Administration - Mba, International Business

Master Of Science - Ms, Computer Science And Engineering

Activities and Societies: Kummi, UniMove, UniOulu Ambassadors, Wellbeing tutoring

Bachelor Of Science - Bs, Computer Science And Information Systems

Bachelor Of Science - Bs, Computer Science And Information Systems

Dual degree from the British University in Egypt.

High School