Alicia Herrera is a Desktop Technician, Global Service Desk at Hearst. She possess expertise in computer hardware, troubleshooting, help desk support, leadership, digital media and 45 more skills. Colleagues describe her as "Alicia is energetic, customer-focused and knowledgeable. In my time with her at Hearst she always demonstrated a great ability and willingness to learn, stretch herself and take on more than the scope of her role without hesitation.", "Alicia is a very diligent, detail-oriented professional that it has been my pleasure to work with. She is an excellent trouble shooter and is relentless when resolving issues. Alicia works independently and needs very little supervision and at the same time is a very communicative team player. Her commitment to the customer and work ethic makes her an asset to any group or project.", and "I have observed Alicia to be a diligent worker who has always completed tasks in a very focused and timely manner. She is professional as well as pleasant to be around."
Listed skills include Computer Hardware, Troubleshooting, Help Desk Support, Leadership, and 46 others.