Alyssa H. Email & Phone Number

Woodbury, New York, United States

Provides administrative support to the sales team including both sales pipeline and customer follow ups. Assists in resolving customer issues or concerns, escalating complex matters to the appropriate team members when necessary. Maintains and update sales-related databases, customer profiles, and contact lists. Maintain accurate and up-to-date records of sales transactions, customer interactions, customer renewals and deficiencies. Ensures compliance with company policies and procedures in all… Show more Provides administrative support to the sales team including both sales pipeline and customer follow ups. Assists in resolving customer issues or concerns, escalating complex matters to the appropriate team members when necessary. Maintains and update sales-related databases, customer profiles, and contact lists. Maintain accurate and up-to-date records of sales transactions, customer interactions, customer renewals and deficiencies. Ensures compliance with company policies and procedures in all documentation and record-keeping. Utilizes Salesforce and ServiceTrade software to enter and track sales data, customer interactions, and leads. Collaborate with cross-functional teams, including marketing, customer service, and finance, to ensure seamless operations. Show less

Melville, Ny

Promoted to Sales Administrator II in November 2021Provides direct administrative support for sales team. Responsible for administrative functions and support of sales department. Have direct interaction with Brokers and Prospects during Sales Process. Maintain database for all Broker and Prospect contact information. Conducts training sessions and trains new hires when applicable. Request and gather data to prepare Proposal for Prospects. Prepare Presentations, Proposals/Quotes prior to… Show more Promoted to Sales Administrator II in November 2021Provides direct administrative support for sales team. Responsible for administrative functions and support of sales department. Have direct interaction with Brokers and Prospects during Sales Process. Maintain database for all Broker and Prospect contact information. Conducts training sessions and trains new hires when applicable. Request and gather data to prepare Proposal for Prospects. Prepare Presentations, Proposals/Quotes prior to all meetings. Direct liaison with Underwriters beginning with overseeing accurate form submissions through the decision process. Manage appointment calendar and scheduling. Monitor Sales calls and handle questions directly addressed to Sales team. I communicate regularly with Brokers and Prospects to maintain a positive business relationship and high retention. Ensure standard business procedures are followed for business development. Responsible for identifying areas of improvement and making actionable recommendations to increase operational efficiency. As well as general filing, correspondence and maintenance and special reporting and other projects, as assigned. Show less

Managed communication regarding employee orientation and open enrollment for benefits. Maintained compliance with all local, state, and federal laws, as well as established organizational standards. Conducted new hire benefit orientations making new employees feel welcome and ready to succeed. Worked on 401(k) administration, FMLA and workers' compensation claims and benefits. Oversaw the benefits enrollment process by answering questions and assisting employees with login details. Answered… Show more Managed communication regarding employee orientation and open enrollment for benefits. Maintained compliance with all local, state, and federal laws, as well as established organizational standards. Conducted new hire benefit orientations making new employees feel welcome and ready to succeed. Worked on 401(k) administration, FMLA and workers' compensation claims and benefits. Oversaw the benefits enrollment process by answering questions and assisting employees with login details. Answered employee questions that pertained to health benefits and 401k options in person, over the phone and by email. Built and developed lasting relationships with employees, peers, upper management, and outside vendors Show less

Greater New York City Area

Completed 2000 I-9's via E-Verify For New York Presbyterian- Lawrence Hospital for merger. On-boarded new and current employees during the merger. Entered hospital employee's credentials in workday to have an updated employee profile. Conducted employee background checks through Certiphi. Verified nursing credentials via New York State licensing websites. Certified primary source verifications for hospital employees using excel. Conducted departmental visits to complete and verify employee… Show more Completed 2000 I-9's via E-Verify For New York Presbyterian- Lawrence Hospital for merger. On-boarded new and current employees during the merger. Entered hospital employee's credentials in workday to have an updated employee profile. Conducted employee background checks through Certiphi. Verified nursing credentials via New York State licensing websites. Certified primary source verifications for hospital employees using excel. Conducted departmental visits to complete and verify employee work authorizations. Used Acuity to track and schedule interview dates with candidates. Organized files and conducted data entry into the system to keep files organized for Lawrence employees. |Winston Staffing Agency| Show less

Master Of Business Administration (M.B.A.), Health/Health Care Administration/Management

Bachelor Of Science (B.S.), Marketing

Activities and Societies: Delta Phi Epsilon Sorority, TWLOHA Club, College of Business Student Ambassador Minor: Professional Sales

New York State Regents Diploma