Ali Saremi Email & Phone Number

Prague, Czechia

Prague, Czechia

Prague, Czechia

•Managing IT projects and collaborating with partners•Improving existing IT systems and processes•Managing Active Directory, Windows Server, MS365, ERP and POS systems•Implementing new technologies•Troubleshooting hardware and software issues (Client/Server, network systems, VOIP)•Managing MDM – ManageEngine and the lifecycle of IT assets (Asset management)•Providing on-site technical support or through remote access systems•Establishing internal IT policies

Prague, Czechia

•Management of Windows servers in the VMware environment (RDS, RADIUS,MFA, AD, DNS, DHCP, Printserver, VPN, File server, WSUS)•Management of services, security and licenses in MS 365 (AAD, Intune,Exchange, Sharepoint, Teams, PowerBI, etc.)•Ensuring constant availability and smooth operation of the IT infrastructure•Management and monitoring of data warehouses and system integrations(ETL, API, web services, etc.).•System integration project management, coordination with internal andexternal stakeholders•Support of internal and external users and collaboration with otherdepartments within IT projects and initiatives•Documenting and reporting IT activities

Prague, Czechia

•Supporting operating systems (Windows and Macintosh)•Hardware and software troubleshooting (Client/Server, Network equipment,Telephony)•IT equipment lifecycle management•Providing technical support on-site or via remote-access systems.•AWS, Active Directory, Windows Server and Backup solutions management.•Network technologies (DHCP, DNS, TCP/IP, VLAN, SNMP)•Project management in the field of IT infrastructure.•Managed relationships with external vendors and stakeholders•Supervising IT support team

Prague, Czechia

•Leading and managing the IT department: Planning, organizing, and coordinating activities in the field of information technology•Managing IT infrastructure projects•Negotiating with IT service and technology vendors, negotiating contracts and procurement•Creating and setting IT strategies, budgets, and security standards•Addressing client requests for IT support•Managing Active Directory, MS365, network devices, ERP systems, and print servers•Designing/implementing network systems and security measures such as data centers, CCTV, access control systems, printers, A/V media, conference rooms, and low-voltage systems•Creating and updating operational documentation and procedures for managed systems and services.

Prague, Czechia

• Drove service delivery and improved Enterprise IT services to users• Provided PC and mobile support to resolve employee issues.• Assisted the network team in monitoring 4 network servers.• Installed and configured computer hardware, software, systems, network, printers and scanners.

Prague, Czechia

• Collaborate with the QA team to test software quality through manual and automated testing.• Communicated with local and offshore team members to coordinate completion.• Testing in different environments such as web and mobile

Prague, Czechia

• Setup, configured, repaired, moved, added and integrated new/exiting computing HW and SW• Installed, setup and maintained workstations.• Hardware diagnostics• Software installation