Ali Issa Email & Phone Number

Beirut, Beirut Governorate, Lb

In my role, I leverage state-of-the-art large language models to create powerful chatbots that significantly improve customer experiences. One of our primary goals is to reduce customer waiting times, ensuring that interactions are swift and efficient. These chatbots excel in tasks like information retrieval, swiftly providing customers with the information they seek.Moreover, we specialize in tailoring conversational bots to suit specific use cases, allowing for a more personalized and effective interaction. Our approach involves exploring diverse applications and possibilities, continually seeking new ways to apply these technologies to benefit our customers and enhance their overall experience.

Lebanon

Creating intelligent digital humans through the utilization of IBM Watson Assistant, Soul Machines, and a variety of IBM services. Additionally, I conduct extensive research on the latest machine learning models and their potential applications in our use cases.As part of a collaborative effort, I played a key role in developing an information retrieval proof-of-concept with a focus on the medical domain. This involved utilizing clustering techniques and the Haystack framework, and leveraging advanced machine learning models such as BERT and GPT-3 to improve search accuracy and relevance. To provide a seamless user experience, I developed a front-end using Angular and a robust back-end using Flask. The project achieved high-quality results and provided valuable insights for further development.

Beirut, Lebanon

As an Android developer at CME, I was responsible for the development and maintenance of various mobile applications using Kotlin programming language. I actively participated in the requirement analysis and problem-solving process, ensuring the smooth execution of the project. Additionally, I implemented similar layouts and functionalities for the Android version as used by the iOS team. I also performed thorough testing and debugging to ensure a high-quality final product.

Beirut, Lebanon

At Sword company, I developed a "Food Court" application utilizing Agile methodology and a variety of technical tools, including Java programming language, OOPS concepts, Java exception handling, Java collections, Java multithreading, Spring MVC framework, Postgres database, and GIT version control system. This project allowed me to apply my expertise in these technologies and contribute to the successful completion of the project.

Doctor Of Philosophy - Phd, Artificial Intelligence

Master'S Degree, Artificial Intelligence

The Master's in AI is based on the state-of-the-art development and research in the fields of AI, Machine learning, optimization, and data.

Bachelor Of Engineering - Be, Computer Software Engineering