Ali Sterbin Johnson Email & Phone Number

Canton, Georgia

Airbrush Artist

Canton, Georgia

Tasked with improving workflow system and identifying & rectifying HR compliance issues. Cross-trained as recruiter & office manager.*Developed necessary databases, created online employee files and other documents and processes and strove to maintain them in between other assignments.*Human Resources responsibilities included, but not limited to, writing policies & procedures, employee handbook, updating applications, standardizing interview procedures & generating other documents and HR processes as needed. Revised application and on-boarding paperwork; created other workflow documents as needed. * Developed necessary databases, created online employee files and strove to maintain them in between other assignments. Attended SHRM meetings and submitted reports to the owner.* Identified HR compliance issues, reported them to the owner and began to bring them into compliance as much as possible.* Conducted all aspects of employee recruitment & placement as needed. Met with applicants, reviewed applications, conducted background checks and drug screening, conducted interviews, received and reviewed on-boarding paperwork with candidate during orientation. Filed workers compensation claims with insurance carrier & reported them to OSHA.* Interfaced with clients on an as-need basis.* Began intensive e-mail marketing campaign secure new business.* Conducted research and made recommendations & provided administrative assistance to owner on ad hoc assignments.

Conducted administrative functions in offices located in 3 different states to establish continuity of workflow procedures and materials across the board so the company would operate as a unified whole rather than as 3 separate business concerns with the expectation to grow revenue, control costs, and increase profitability of business. * Performed various HR tasks including, but not limited to, payroll reporting, orientation, insurance sign-on and claim reporting, workers compensation claims and reporting, termination procedures, conducted orientation, issued digital equipment, trained new staff members & maintained certifications. * Wrote company policies and procedures and safety manual to be in compliance with the Environment, Health and Safety (EHS) regulations and other regulatory agencies. * Supervised administrative staff.* Provided excellent customer service to promote customer satisfaction and generate repeat business. * Interfaced with vendors and insurance companies troubleshoot vendor issues and provided status updates to agents and adjustors.* Worked with consultants to oversee implementation of new business-specific software.* Served as the main contact for the implementation of new web-based software.* Acted as interim-office manager until a new one was hired when the current one resigned.* Oversaw generation & maintenance of appropriate documentation.* Collaborated with AR & AP to collect on accounts and schedule payments.* Assisted GM as needed.Software used in this position: Microsoft Office (Excel, Word, PowerPoint, Outlook, Access) Client Runner, PSA, Limited experience in Xactomate and Xactanalysis. ADP app.

Developed & implemented marketing campaigns in local, national & international B2B markets for in-house marketing departments. Supported sales team.* Cultivated relationships with top industry organizations & key local agencies * Hired, trained & supervised employees; researched international market for online retail business* Designed, produced & updated collateral & service material, including layout, graphics, photographs, raw video footage & copy to meet business sales & marketing objectives, in local & national B2B markets: brochures, sales samples, data sheets, display ads, MSDSs, mailers, product catalog, webpages, interactive CDs* Collaborated, produced & implemented tradeshow concept; organized & manned booths; promoted products for corporate & non-profit organizations* Sourced & generated leads; conducted cold calls to generated new business * Produced product videos from concept to post-production for sales presentationsIdentified & monitored audience-appropriate channels within budgetary constraints; strategized campaigns* Placed business display ads in trade publications, newspapers, newsletters and online trade journals & directories * Created tracking system to identify ROI effectiveness of advertising* Submitted & maintained on-line listings & directories* Established working relationship with print vendors to ensure quality work & to keep tight deadlines* Performed inventory control; developed & maintained inventory, customer & vendor databases* Selected & retained web design company; wrote web content; served as web administrator; handled online web transactions