Syed Ali Maqbool

Syed Ali Maqbool Email and Phone Number

Manager Human Resource @ Aria Institute of Medical Sciences - AIMS
Syed Ali Maqbool's Location
Doha, Qatar, Qatar
Syed Ali Maqbool's Contact Details

Syed Ali Maqbool personal email

About Syed Ali Maqbool

Syed Ali is a diversified and target driven professional with over 16 years of multifaceted experience in area of Sales, HR, Administration, Procurement and Customer Services as Operations Management positions.Ali is meticulous and accomplished achiever/expert in specific domains of Change Management, Lean Management, Process Improvement & Quality Control through analysis and research.Currently working as Head of Operations, Ali is a persuasive communicator with ability to relate to people at any level of business and management. He possess tendency to thrive in dynamic and fluid environments while remaining pragmatic and focused. Ali has a proven track record of success with Abu Dhbai Group (UAE) Westcon Group (USA) while getting up the ladder of success with hard work, dedication and sincerity.Lean, Six Sigma, SAP, 6S, Kaizen, TQM - Projects, Stake Holder Management - Interpersonal, Communication, Presentation - Account Management, Strategic Relations - Business Development, Marketing - Profit & Loss Management - Staff Mentoring/Training/Knowledge Sharing - Risk Management, Quality Assurance - Pre-Sales Activities, Proposal - Enterprise Information Management - Business Cases, Strategy Roadmaps - Governance Strategy and Implementation are the areas of interest and expertise.

Syed Ali Maqbool's Current Company Details
Aria Institute of Medical Sciences - AIMS

Aria Institute Of Medical Sciences - Aims

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Manager Human Resource
Syed Ali Maqbool Work Experience Details
  • Aria Institute Of Medical Sciences - Aims
    Human Resources Manager
    Aria Institute Of Medical Sciences - Aims Jul 2024 - Present
    Quetta, Baluchistan, Pakistan
    Recruitment, Training, Career development, Compensation and Benefits, Employee relations, Employment law, Compliance, Disciplinary and Grievance issues, Payroll magement, Process improvement.
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  • Jolta Electric
    Regional Head (Rsm) Balochistan
    Jolta Electric Jul 2021 - Oct 2023
    Quetta, Baluchistan, Pakistan
    - Responsible for operations related to Marketing, Sales and After Sales at State/Province level.- Created 12 successful Business Partners (Distributers/Franchises) across province in first 5 months.- Business Partner Creation & Management, pertaining to Sales, Deliveries & Complaints.- Lead team of 26 members focused on Marketing Strategies, Sales and After Sales, delivering through them prompt response to Business Partners and End Customer.- 240 Million PKR plus Revenue generation in less than 8 months.- Responsible for State/Province wide Supply and Demand balance for entire product chain and parts.- Recruiting, Selecting, Orienting, Training, Counseling, and Disciplining employees in assigned districts.
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  • Westcon Me
    Export Compliance & Operations Analyst
    Westcon Me Apr 2013 - Aug 2017
    Dubai
    Export Compliance;- Management of Export Compliance procedures, adhering to US Export laws, as regionally applicable.- Provide guidance to company employees on all export and import compliance issues, including interpretation and application of the Export Administration Regulations (EAR), and other import/export laws.- Develop procedures and processes for export compliance; draft and maintain an Export Control manual; develop and conduct internal export compliance training.- Conduct export compliance due diligence, analyze requirements and integrate into corporate compliance program.- Random verification and annual audit making sure compliance SOPs are being followed.Operations Analyst;- Close coordination with management for process improvements.- Investigation of operational issues and core concerns hindering smooth work flow- Conducting company-wide Operational Training and Refreshers for new and existing incumbents.- Policy and Process Flow revision as Lean Management Project, lead core team.- Core team member of company-wide system development and transformation process into SAP.- Development of inter-company portal dedicated for internal and external customer assistance.
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  • Takyeef Factory Llc
    Manager, Total Quality Management
    Takyeef Factory Llc Aug 2011 - Apr 2013
    Uae
    • Role of leading Organization Developing Team, managing and organizing various key processes.• Officiating as Management Representative on behalf of top management to Board of Directors.• Advocate in policy making, strategy development and tactical planning with department heads.• Heading internal auditor team to identify, minimize and eliminate rework and non-conformances.• Formulating & implementing a comprehensive Quality Management & Documentation System.• Functioning as a catalyst between top and middle tiers of management to bridge the gap.• Developing and established comprehensive quality control monitoring and recording system.• Training and facilitating staff for new skills learning and development particularly on QMS and ERP.• Working with operations team to convert to SAP and further streamline and strengthen the entire system.• Heading Health, Safety and Environmental project to established HSE Management system.
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  • Warid Telecom
    Manager Customer Operations
    Warid Telecom Apr 2010 - Jun 2011
    Pakistan
    • Managing entire business unit activities majorly Quality Standards Implementation;• Responsible for activities related to Customer Support & Sales Support;• Development of audit teams, training them to perform Quality Standards Implementation audits;• Analysis and Review of term audits results to guage team performance and highlight any deviations;• Conduct training for the staff according to the requirements to fill the lacking areas;• Leading daily/weekly clinics with team for feedback or issues, providing required updates/counseling;• Responsible for region wise weekly and monthly customers walk-in management;• Ensuring that processes and operations are being carried out in accordance with SOPs and Quality standards;
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  • Warid Telecom
    Manager Customer Operations (Mobile Office)
    Warid Telecom Apr 2008 - Apr 2010
    Pakistan
    • Managing & Supervising tasks related to Customer Support & Finance of entire unit; • Brought down customer complaints from 1129 to 571 per month, in two years span; • Keeping strong check and balance for any deviation in workflow and processes; • Facilitating the management with data in form of various consolidated reports; • Responsible for activities related to Customer Support, Sales Support & Cash flow; • Update & train team on changes in company policies, procedures, promotions & products; • Ensuring that processes and operations are being carried out in accordance with SOP's and Quality standards;
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  • Warid Telecom
    Customer Service Representative
    Warid Telecom Mar 2005 - Apr 2008
    Pakistan
    • Establishing and maintaining contacts with individuals & corporate customers; • Catering customer needs and working as consultant for the customer using Oracle Based CRM; • Taking in customer’s requests and forwarding to backend support team and ensure resolution in time; • Staying abreast of company’s offers and products to fully explain and educate the customer;
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  • Serena Hotels
    Management Trainee Officer
    Serena Hotels May 2004 - Dec 2004
    Pakistan
    • Worked with department heads to grasp in depth knowledge of process and working; • Touched vital processes of each department to have hands on training; • Successfully climbed up the ladder of learning achieving best employee certificate.
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Syed Ali Maqbool Skills

Total Quality Management Office Management Management Teamwork Telecommunications Time Management Employee Relations Tqm Customer Satisfaction Leadership Customer Service Strategy Crm Team Management Project Planning Training Operations Management Team Leadership Analysis

Syed Ali Maqbool Education Details

Frequently Asked Questions about Syed Ali Maqbool

What company does Syed Ali Maqbool work for?

Syed Ali Maqbool works for Aria Institute Of Medical Sciences - Aims

What is Syed Ali Maqbool's role at the current company?

Syed Ali Maqbool's current role is Manager Human Resource.

What is Syed Ali Maqbool's email address?

Syed Ali Maqbool's email address is al****@****ail.com

What schools did Syed Ali Maqbool attend?

Syed Ali Maqbool attended Iqra University, Preston University, Preston University, Westcon Middle East.

What are some of Syed Ali Maqbool's interests?

Syed Ali Maqbool has interest in Children, Environment, Photography, Playing Cricket, Disaster And Humanitarian Relief, Health.

What skills is Syed Ali Maqbool known for?

Syed Ali Maqbool has skills like Total Quality Management, Office Management, Management, Teamwork, Telecommunications, Time Management, Employee Relations, Tqm, Customer Satisfaction, Leadership, Customer Service, Strategy.

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