Ali Marie Watson Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

• Conduct bi-weekly one one-on-ones with Senior AMs, Account Managers, and Junior Account Managers.• Conduct and/or attend recurring meetings with department Team Lead to discuss departmental concerns, issues, positives, or opportunities.• Work closely with the Director of Account Services and the Digital Marketing Team Lead/Digital Marketing Manager on departmental solutions, problem-solving, and new implementations for Departments.• Achieve Quality Assurance standards and oversee QA for items within the department• Manage and oversee AS teams’ client deliverables, ensuring they are informed on project and performance status.• Oversee and arrange for the proper training of new Account Service team hires.• Keep a pulse on account service team capacities, account assignments, and workloads • Independently manage or oversee client projects • Work alongside the Director of Account Services to drive automation of manual processes and identify areas that could be improved to increase department efficiency.• Conduct bi-weekly or monthly reporting calls with assigned high-tier clients.• Understand and own the client's brand/product, and provide strategies and budgets where appropriate to ensure effective rollouts, conducting additional research if necessary.• Participate in higher-level quarterly goals to expand professional and personal skills and industry knowledge.• Conduct hiring of new employees

Nashville, Tennessee, United States

• Manage client deliverables, ensuring they are informed on project and performance status • Independently manage multiple client projects • Conduct and independently own bi-weekly or monthly reporting calls with assigned clients• Understand and own client's brand/product, and provide strategies and budgets where appropriate to ensure effective rollouts, conducting additional research if necessary• Collaborate with internal teams on strategy, research, campaign creation, and optimization efforts, on high-end accounts• Conduct 1 on 1’s with assigned account team members • Work closely with DMS partner to develop team meetings, training, and reviews with account team members • Participate in higher-level quarterly goals to expand professional and personal skills and industry knowledge• Onboard clients into the reporting dashboard as needed and troubleshoot issues that may arise within the dashboard• Supervise Account Managers on assigned account team for day-to-day tasks and performance, including: account health, bi-weekly check-ins, reporting, training/mentoring, and general troubleshooting/operational questions • Attend and participate in monthly leadership meetings

Nashville, Tennessee, United States

• Maintains contact with clients at an executive level, focusing on the strategic nature of the relationship. • Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship.• Assess client needs, goals, and opportunities while coordinating and executing a growth plan with all necessary Kirkpatrick Creative personnel to align with the overall client business strategy.• Provides regular two-way communication between the client and agency, to provide strong agency representation and set proper client expectations.• Acts as the primary liaison for the service side of the client relationship including escalation, effective oversight of client projects and implementations, execution of account plan activities, the building of relationships with client contacts and management and coordination of the client loyalty process.• Manages communications and relationships between clients, Influencers and Kirkpatrick Creative• Helps prepare for, document, and manage follow-up for weekly status reports and meetings with both the clients and agency.• Works to maintain and grow the client relationship while ensuring ongoing client satisfaction, maintaining client communication, the overall management of the client relationship.

Nashville, Tennessee, United States

• Oversee the development of social properties, guiding brand voice while defining objectives for specific social media platforms• Create and execute social media campaigns with a focus on increasing brand awareness, trust, customer loyalty, and sales conversions. This includes monthly calendars, all content generation, and associated creative• Scheduling of posts through appropriate platforms to ensure maximum engagements and reach• Engage, respond, and monitor posts, reviews, tags, comments, and additional platform activity on behalf of the client• Leverage opportunities to expand digital presence through new platforms and partnerships• Develop and maintain relationships with paid influencer partners and potential Facebook groups• Distribute regular reports summarizing campaigns, including content performance and audience engagement• Stay current on social media trends, platform and algorithm changes, and new features to utilize with client base• Regular evaluation of current social campaigns to monitor success and make changes to improve engagement and following• Social Media assessments and formulation of pitches for potential clients to inform them of how they could better use social media, and what platforms are best for their business• Increase organic following for all clients over time• Advise clients on social media best practices and methods to reach their marketing goals• Assist Digital Media Buyer with ad content by identifying successful organic content and key demographics of who is interacting with posts

Greater Nashville Area, Tn

• Development, production, and delivery of projects from proposal to delivery.• Coordinate event timelines, budgets, and expectations.• Negotiate and book space, talent, and vendors.• Set, communicate and maintain timelines and priorities.• Communicate, maintain and develop client relationships.• Secure and manage vendor and donor relationships.• Work with in-house copywriters and PR coordinators to develop pre and post media advisories and press releases for the event.• Work with in-house graphic designers to create event imagery.• Manage operational and administrative functions to ensure specific projects are delivered efficiently.• Perform on-site inspection and project managing events.• Perform pre and post-event evaluations.

Greater Nashville Area, Tn

• Serve as the link of communication between key customers and internal teams• Resolve any issues and problems faced by customers and deal with complaints to maintain trust• Focus on growing and developing existing client relationships• Continuously propose solutions that meet existing client objectives and goals• Acquire a thorough understanding of key customer needs and requirements• Coordinate traditional and digital plans with clients• Ensure the correct products and services are delivered to customers in a timely manner

Paducah, Kentucky

• Oversee all digital and print marketing and advertising campaigns• Responsible for development of weekly, monthly, and quarterly marketing and advertising plans for six individual attorneys and firm as a whole• Manage both the internal and external deliverables• Provide, edit, and oversee the content on the firm’s website, law blog, SEO content, and social media pages• Implement and manage company CRM• Responsible for the scheduling and set up of attorneys commercial shoots and photo shoots• Serve as direct liaison between advertising agency, television stations, and attorneys• Responsible for design and ordering of all promotional items• Serve as executive assistant to manager and all attorneys• Perform general office tasks such as filing, answering telephones, making copies, and typing legal documents.• Meet with home-bound, incarcerated, and disabled clients in order to obtain information relevant to their case

• Built and maintained professional relationship with clients• Organized working environment for company to run more efficiently• Responsible for scheduling and coordinating meetings, site-surveys, and delivery of large projects• Assisted in design and creative meetings • Responsible for quoting, bids, invoicing, accounts receivable, and handling of money• Broadened customer base through social functions and prior affiliations

• Perform general office tasks such as filing, answering telephones, making copies, typing and delivery of court documents• Handled scheduling for both Partners

Education record

Education record