Certified lead information security professional at Goodmans LLP. Building on years of experience and industry knowledge, implemented an ISO27001 ISMS formalizing a comprehensive information security program. Spearheaded the evaluation, design, and implementation of multiple security standards and technologies organization-wide including next-gen firewalls, SIEM, vulnerability management, endpoint detection and response (EDR), risk management, change management, and information security awareness.• Serving as the lead information security reviewer and approver on the Change Advisory Board• Serving as the lead technical security incident responder on the Security Incident Response Team• Reduce security operations inefficiencies by leveraging automation• Coordinate annual risk assessments, third party assessments, penetration tests, and internal audits• Prepare responses to client information security questionnaires

Responsible for the administration of critical systems while managing access and provisioning across the organization. Practical experience in the administration of Microsoft Exchange Email, Microsoft Active Directory, Windows Server, Mimecast Secure Email Gateway, Mitel phone and conferencing, Ethical Walls, and practice management systems. Leveraged K2 Blackpearl, Powershell, Exchange Shell, Batch scripting, and SQL to automate a number of business functions improving efficiency and reducing workloads organization-wide. Built relationships with vendors to ensure escalated support cases were addressed in a timely manner. Performed system upgrades and deployments while maintaining up to date documentation.

Responsible for providing exceptional service to firm members and clients as a first level Support Specialist. Diagnosed and serviced technical issues regarding hardware/software/network connectivity etc. Prepared manuals and technical documentation for both user facing applications and new system deployments. Automated multiple processes leveraging Powershell and scripting tools increasing efficiency across multiple business units.