Back-End Engineer | Technical Support Specialist | Financial Modeling & Valuation AnalystI am a dedicated and versatile professional with a strong foundation in business and finance, holding a BBA in Business Administration and Management from Badr University in Cairo. My career began at Thndr, where I quickly advanced from a Customer Experience (CX) agent to a Subject Matter Expert (SME), leading the development of key projects such as a comprehensive Quality Portal and a CX Knowledge Base.As I transitioned into a Technical Support Engineer role, I honed my skills in back-end development, focusing on Python (Flask & Django), Docker, SQL, and RESTful API development. I thrive in fast-paced environments where I can leverage my technical expertise and problem-solving skills to drive impactful results. My journey also includes a robust background in finance, certified as a Financial Modeling and Valuation Analyst (FMVA) from CFI, and hands-on experience with various virtual experience programs from HSBC, KPMG, and SAP.My passion lies in creating innovative solutions that enhance operational efficiency and deliver exceptional user experiences. I am constantly seeking new challenges that allow me to grow and apply my diverse skill set in both technology and finance.