Bridging the gap between the ever growing Spanish speaking communities and the English speaking world.I provide top quality services for a wide array of industries looking to improve their communication with the Spanish readers, viewers, or listeners. I have worked with an array of companies and clients such as HuffPost, APDS and @HomePrep Education on projects ranging from Video, Audio and Text translation to Voice Over work and transcription. My projects have ranged from press release translations to video interviews and full textbooks.

Oversees room reservations, front office systems, supplies inventory, scheduling, and department budget to maximize revenue. Compiles and prepares financial reports, including rate and availability calendar. Interviews, trains, supervises, counsels, schedules, and evaluates staff. Provide leadership and guidance to Front Office staff, ensuring consistent quality service is provided.Encourages a team spirit amongst staff members with leadership and guidance.Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service, front office, reservations, and front desk agents in the details of work. Observes performance and encourages improvement.Uses creative management skills to solve problems. Ensures compliance with Hotel standards to ensure consistent, high-quality guest relations.Manages desk through times of stress, emergencies resolve guest concerns, and implements resolutions using discretion and judgment.Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members.

An integral part of a small team at JDA Studios. I shoot mostly residential and commercial real estate, corporate events, sports and headshots.Working with a small team on an array of creative projects. From photographing events, spaces and taking headshots, to shooting b-roll footage and live interviews.

- Engaging consistently with guests.- Ensuring all VIP's are well attended. - Reviewing nightly reports to prepare the day.- Delegating daily duties and ensuring duties are completed in a timely manner.- Ensuring proper staffing at all times- Handling guest in a professional and timely manner.-MOD on property as needed.

- Engaging consistently with guests.- Ensuring all VIP's are well attended. - Reviewing nightly reports to prepare the day. - Daily interdepartmental morning meetings.- Delegating daily duties and ensuring duties are completed in a timely manner.- Ensuring proper staffing at all times- Handling guest issues and complaints- Payroll, Scheduling and Coaching & Counseling - Conducting interviews of potential new team members.

- Supervising Front Office team- Delegating daily duties and ensuring duties are completed in a timely manner- Engaging consistently with guests- Ensuring proper staffing at all times- Handling guest issues and complaints- Monitoring OTA's and House to assure we do not oversell.- Weekly Payroll, scheduling and Coaching & Counseling - Night Auditor when needed- Securing payment from OTA's in case of error or declining credit cards. - Processing chargebacks, charging no show and late cancellation reservations according to hotel policy.-Part of "Pre-Opening Team"

- Planning the creative content and managing the editorial calendar of the website, - Working with team on hard launch of site, recruiting bloggers and writing content.- Creating relationships with brands and sponsors for website. - Using social media to enhance visibility of site through Twitter, Instagram and Facebook.

- Assisting guests with issues, input, modification and cancellation of all reservations. - Review of inventory for the day, as well as charging all late cancellations and no show reservations.-Assisting sales with creating groups, group rate schedules, rooming lists, and individual reservations and corporate reservations.-Receiving and processing all credit card authorizations

Responsible for expected arrivals and departures daily Offer expert knowledge on room types, rates and up sell when possible Balance credit cards, charges and cash Post all charges without delay and update guest folios Knowledge of third party bookings Manage reservations at the front desk when the reservations department is closed. Provide Concierge service during evening shifts Part of "Pre-Opening" Team

- Served as the first point of contact for guests- Opened door and assisting with luggage- Handled guests' general inquiries from guests- Provided directions and recommendations when needed- Setup transportation for the guest to the areas airports upon departure.- Ensured the guest had a memorable experience

Licensed Real Estate Agent Previewed and showed apartments to qualified customers Advertised multiple units to drive sales Set up appointments and calendar management

Gym Manager Sept. 2007 ­ July 2008 CPR / First Aid attendant Setup and maintained both gyms Supervised sports activities daily; Barista June 2007 ­ Jan. 2008 Prepared and served drinks in consistency with the Starbucks brand Restocked and maintained overall inventory Handled purchases and cashier work with accuracy Maintain the appearance of the store at all times

March 2004 ­ Jan 2007 In charge of the stock room and taking inventory In charge of ordering and upkeep of all supplies Photoshop and Illustrator work with merchandise Handled all FedEx and DHL shipments