Ali M. Pontieri Email & Phone Number

Long Island, New York

* Works alongside Government Agencies (Social Security, Medicaid, OPWDD, Veterans Administration, etc.) to ensure continuous benefits eligibility for 200+ IGHL residents living in 25+ group homes * Completes Medicaid and SNAP applications, and re-certifications/renewals* Report changes in living arrangements, wages, and confirm changes in Medicaid budgets*.

Brooklyn, New York

• Write and produce an original weekly 60-minute music-based show, Witchtape Radio Hour
• Curate theme-based musical selection that span genres while introducing songs or artists, outside the mainstream
• Record show utilizing a A&H XB-14 mixing console and MegaSeg and AudioHijack software
• Edit and mix recorded segments utilizing Adobe Audition

Upper East Side, New York

• Executive Assistant to the Owner Orthopedic surgery and physical rehabilitation practice with eighteen doctors, six locations, and 1,000+ patients
• Works alongside the Owner/Head Surgeon to effectively manage both in and out of office responsibilities and commitments
• Oversees and maintains multiple personal and confidential as well as professional tasks and calendars
• Schedules/confirms meetings and appointments, field phone calls, greet visitors
• Performs patients intake recording demographic information as well as health history
• Collaborates with insurance companies to approve authorizations for various medical procedures

New York, New York

• Private childcare specializing in supporting single-parent families with preschool-aged children.
• Managed complex and changing child schedules (playdates, extracurricular activities, healthcare appointments, etc.)
• Served as liaison and point of contact for child between home and school
• Managed and executed child transportation throughout the city for various activities and events
• Built and maintained strong relationships with parents
• Communicated progress, obstacles, and behavioral reports to parents

New York, New York

• High-end coffee and tea conglomerate that owns and operates 30,000+ locations worldwide.
• Oversaw day-to-day operations within a location that employs a total of 12 staff
• Led training and on-boarding of all new hires (e.g., coaching on guest services)
• Supported 12 employees daily in understanding company policy and culture, and resolving interpersonal issues/conflicts, etc.
• Managed quality assessment standards, health department compliance, inventory, and orders

Patchogue, NY

• Camp Counselor & Pre-School Teaching Assistant Community center with a focus on providing high-level services and care to families and children.
• Served 100+ students over tenure (preschool and middle school aged children)
• Supervised 2 groups of youth girl campers (ages 10-14)
• Coordinated all camper programming, organizing a schedule of 8-10 activities per day (arts, sports, trust exercises)
• Set goals and priorities, identified/resolved issues, and ensured collaboration across groups
• Worked individually with girls on self-development improvement plans (e.g., advice, life goals, personal health, and hygiene)

Community Health & Human Services, Mental Health Counseling/Counselor

Human Services

Associate of Science in Human Services

Apprenticeship With Hot 97 Fm - Nyc, Radio Broadcasting

HOT97 2015-2017 Broadcasting Apprentice WQHT radio station based in New York City, broadcasting urban contemporary music, transmitted by.