AeroLeads people directory · profile

Ali M. Email & Phone Number

Customer Success Manager @ TCP Software | Customer Advocacy | Retention, Expansion, Cross-selling | Churn Management Expert | Project Management | Certified Customer Success Manager at TCP Software
Location: Pakistan 16 work roles 4 schools
LinkedIn matched
✓ Verified Jul 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
TCP Software
Role
Customer Success Manager @ TCP Software | Customer Advocacy | Retention, Expansion, Cross-selling | Churn Management Expert | Project Management | Certified Customer Success Manager
Location
Pakistan
Company size
259 employees

Who is Ali M.? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Ali M. is listed as Customer Success Manager @ TCP Software | Customer Advocacy | Retention, Expansion, Cross-selling | Churn Management Expert | Project Management | Certified Customer Success Manager at TCP Software, a with 259 employees, based in Pakistan. AeroLeads shows a matched LinkedIn profile for Ali M..

Ali M. previously worked as Customer Success Manager at Tcp Software and Senior Account Manager | SMB - Expansion at Motive. Ali M. holds Mba, Human Resource Management, 3.4 Cgpa from University Of Central Punjab.

Company email context

Email format at TCP Software

This section adds company-level context without repeating Ali M.'s masked contact details.

TCP Software

Review company-level records connected to Ali M. before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Ali M.

With over 7 years of diverse experience, I specialize in π‘ͺπ’–π’”π’•π’π’Žπ’†π’“ 𝑺𝒖𝒄𝒄𝒆𝒔𝒔, π‘ͺπ’π’Šπ’†π’π’• π‘Ίπ’†π’“π’—π’Šπ’„π’†π’”, 𝑨𝒄𝒄𝒐𝒖𝒏𝒕 π‘΄π’‚π’π’‚π’ˆπ’†π’Žπ’†π’π’•, 𝒂𝒏𝒅 𝑷𝒓𝒐𝒋𝒆𝒄𝒕 π‘΄π’‚π’π’‚π’ˆπ’†π’Žπ’†π’π’• within fast-paced, customer-centric industries. At TCP Software, I help drive growth by enhancing customer relationships, reducing churn, and improving the customer lifecycle. I am skilled in delivering seamless customer experiences, expanding accounts, and driving product adoption, ensuring clients realize maximum value from the solutions they choose.π‘²π’†π’š π‘Ίπ’•π’“π’†π’π’ˆπ’•π’‰π’”:π‘ͺπ’–π’”π’•π’π’Žπ’†π’“ π‘¨π’…π’—π’π’„π’‚π’„π’š & π‘Ήπ’†π’•π’†π’π’•π’Šπ’π’: Championing the customer journey, advocating for client needs, and ensuring product success.π‘Ίπ’•π’“π’‚π’•π’†π’ˆπ’Šπ’„ 𝑨𝒄𝒄𝒐𝒖𝒏𝒕 π‘΄π’‚π’π’‚π’ˆπ’†π’Žπ’†π’π’•: Building strong, long-term relationships with key accounts to drive retention and growth.π‘ͺ𝒉𝒖𝒓𝒏 π‘΄π’‚π’π’‚π’ˆπ’†π’Žπ’†π’π’• & π‘¬π’™π’‘π’‚π’π’”π’Šπ’π’: Implementing targeted strategies to reduce churn and identify cross-selling and up-selling opportunities.𝑷𝒓𝒐𝒋𝒆𝒄𝒕 & 𝑷𝒓𝒐𝒅𝒖𝒄𝒕 π‘΄π’‚π’π’‚π’ˆπ’†π’Žπ’†π’π’•: Leading cross-functional teams to deliver solutions that meet client needs on time and within scope.My experience spans multiple industries, including SaaS, fleet management, and telecom, giving me a broad perspective on how to build high-value client relationships. I leverage tools such as Salesforce, Jira, Zoom, and ReachOut to provide best-in-class service and drive business outcomes.π‘Ίπ’Œπ’Šπ’π’π’” & π‘¬π’™π’‘π’†π’“π’•π’Šπ’”π’†π‘ͺπ’–π’”π’•π’π’Žπ’†π’“ 𝑺𝒖𝒄𝒄𝒆𝒔𝒔: 𝑨𝒄𝒄𝒐𝒖𝒏𝒕 π’“π’†π’•π’†π’π’•π’Šπ’π’, π’‚π’…π’—π’π’„π’‚π’„π’š, π’π’π’ƒπ’π’‚π’“π’…π’Šπ’π’ˆ, 𝒂𝒏𝒅 π’‚π’…π’π’‘π’•π’Šπ’π’π‘¨π’„π’„π’π’–π’π’• π‘΄π’‚π’π’‚π’ˆπ’†π’Žπ’†π’π’•: π‘Ήπ’†π’π’‚π’•π’Šπ’π’π’”π’‰π’Šπ’‘ π’ƒπ’–π’Šπ’π’…π’Šπ’π’ˆ, 𝒄𝒐𝒏𝒕𝒓𝒂𝒄𝒕 π’“π’†π’π’†π’˜π’‚π’π’”, 𝒖𝒑𝒔𝒆𝒍𝒍/𝒄𝒓𝒐𝒔𝒔-𝒔𝒆𝒍𝒍 π’”π’•π’“π’‚π’•π’†π’ˆπ’Šπ’†π’”π‘ͺ𝒉𝒖𝒓𝒏 π‘Ήπ’†π’…π’–π’„π’•π’Šπ’π’ & π‘¬π’™π’‘π’‚π’π’”π’Šπ’π’: π‘¨π’π’‚π’π’šπ’›π’Šπ’π’ˆ 𝒅𝒂𝒕𝒂 𝒕𝒐 𝒄𝒓𝒆𝒂𝒕𝒆 π’‚π’„π’•π’Šπ’π’π’‚π’ƒπ’π’† π’Šπ’π’”π’Šπ’ˆπ’‰π’•π’” 𝒇𝒐𝒓 π’„π’–π’”π’•π’π’Žπ’†π’“ π’ˆπ’“π’π’˜π’•π’‰π‘·π’“π’π’‹π’†π’„π’• π‘΄π’‚π’π’‚π’ˆπ’†π’Žπ’†π’π’•: π‘΄π’‚π’π’‚π’ˆπ’Šπ’π’ˆ 𝒑𝒓𝒐𝒋𝒆𝒄𝒕 π’•π’Šπ’Žπ’†π’π’Šπ’π’†π’”, 𝒓𝒆𝒔𝒐𝒖𝒓𝒄𝒆𝒔, 𝒂𝒏𝒅 π’„π’π’Šπ’†π’π’• π’†π’™π’‘π’†π’„π’•π’‚π’•π’Šπ’π’π’”π‘ͺπ’π’Šπ’†π’π’• π‘Ίπ’†π’“π’—π’Šπ’„π’†π’”: π‘―π’‚π’π’…π’π’Šπ’π’ˆ π’‰π’Šπ’ˆπ’‰-𝒕𝒐𝒖𝒄𝒉 𝒂𝒄𝒄𝒐𝒖𝒏𝒕𝒔, π’Žπ’‚π’π’‚π’ˆπ’Šπ’π’ˆ π’†π’”π’„π’‚π’π’‚π’•π’Šπ’π’π’”, 𝒂𝒏𝒅 π’†π’π’”π’–π’“π’Šπ’π’ˆ π’„π’–π’”π’•π’π’Žπ’†π’“ π’”π’‚π’•π’Šπ’”π’‡π’‚π’„π’•π’Šπ’π’π‘»π’π’π’π’” & π‘·π’π’‚π’•π’‡π’π’“π’Žπ’”: 𝑺𝒂𝒍𝒆𝒔𝒇𝒐𝒓𝒄𝒆, π‘±π’Šπ’“π’‚, 𝒁𝒖𝒐𝒓𝒂, π’π’π’π’Ž, 𝑹𝒆𝒂𝒄𝒉𝑢𝒖𝒕

Current workplace

Ali M.'s current company

Company context helps verify the profile and gives searchers a useful next step.

TCP Software
Tcp Software
Customer Success Manager @ TCP Software | Customer Advocacy | Retention, Expansion, Cross-selling | Churn Management Expert | Project Management | Certified Customer Success Manager
austin, texas, united states
Website
tcpsoftware.com
Employees
259
AeroLeads page
Company profile
View company profile Email format
16 roles

Ali M. work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Tcp Software

β€’ Customer Advocacy and Relationship Buildingβ€’ Strategic Account Managementβ€’ Retention, Expansion, Up selling, Cross Selling β€’ ReachOut, Zoom, Salesforce, Jira, Zuora

Aug 2022 - Present

Senior Account Manager | Smb - Expansion

Motive

β€’ Prospecting new business & making outbound calls.β€’ Educate fleet managers & drivers about KeepTruckin, understand their requirementsβ€’ Demo KT fleet management software to existing & prospecting customersβ€’ Achieve month to month & quarterly quota targets

May 2021 - Apr 2022

Client Service Manager

Digital Globe Services

β€’ Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.β€’ Maintain high levels of customer satisfaction and nurture client health.β€’ Own onboarding, adoption, training and development of best practicesDeveloping the leads from warm accounts and meeting inbound targets β€’ Acting as the preliminary point of contact and cultivating initial relationships with customersβ€’ Proactively working on generating leads and booking the appointmentsβ€’ Maintaining salesforce hygiene to keep an update database at all timeβ€’ Achieve daily SLAs and monthly quota.

Nov 2017 - Jun 2021

Senior Account Manager

The Game Storm Studios (Pvt.) Ltd.

β€’ Managing Sales funnelsβ€’ Generation of potential leads from business directories, web searches, or digital resourcesβ€’ Building relationships with clientsβ€’ Determine customer needs and offer the products & servicesβ€’ Sharing proposals, quotations with clients

Jun 2017 - May 2019

Senior Client Services Manager

Ozi Technologies

β€’ Managing Sales funnelsβ€’ Generation of potential leads from business directories, web searches, or digital resourcesβ€’ Building relationships with clientsβ€’ Determine customer needs and offer the products & servicesβ€’ Sharing proposals, quotations with clients

May 2017 - May 2019

Social Media Manager | Business Development Manager

Intellexal Solutions Private Limited

β€’ Managing Sales funnelsβ€’ Managing Social Media - Managing SM Team - Managing and running campaigns β€’ Generation of potential leads from business directories, web searches, or digital resourcesβ€’ Building relationships with clientsβ€’ Determine customer needs and offer the products & servicesβ€’ Sharing proposals, quotations with clients

Aug 2017 - Dec 2018

Social Media Manager | Business Development Manager

Professional Success

β€’ Managing Sales funnelsβ€’ Managing Social Media - Managing SM Team - Managing and running campaignsβ€’ Generation of potential leads from business directories, web searches, or digital resourcesβ€’ Building relationships with clientsβ€’ Determine customer needs and offer the products & servicesβ€’ Sharing proposals, quotations with clients

Sep 2017 - Dec 2017

Business Development Manager | Social Media Manager

Ashraf Chaudhry Associates

β€’ Managing Sales funnelsβ€’ Managing Social Media - Managing Social Media Team - Managing and running campaigns β€’ Generation of potential leads from business directories, web searches, or digital resourcesβ€’ Building relationships with clientsβ€’ Determine customer needs and offer the products & servicesβ€’ Sharing proposals, quotations with clients

Jan 2017 - Oct 2017

Account Manager

Cable & Devices

β€’ Cultivating strong business relationships with key decision makers to lead business developmentβ€’ Acting as a single person of contact for clients to build trustworthy relationsβ€’ Developing market strategies by researching lists of high potential prospectsβ€’ Driving profitability by coordinating with external (client-side) and internal (supply-side) stakeholdersβ€’ Managing a strong relationship with clients to ensure timely payments processing

Mar 2017 - Jun 2017

Corporate Sales Account Manager

Telenor

β€’ Cultivating strong business relationships with key decision makers to lead business developmentβ€’ Proactively identifying new opportunities and deliver customized solutions to customersβ€’ Acting as a single person of contact for clients to build trustworthy relationsβ€’ Developing market strategies by researching lists of high potential prospectsβ€’ Driving profitability by coordinating with external (client-side) and internal (supply-side) stakeholdersβ€’ Managing a strong relationship with clients to ensure timely payments processing

Feb 2016 - Feb 2017

Corporate Sales

Transworld

β€’ Cultivating strong business relationships with key decision makers to lead business developmentβ€’ Proactively identifying new opportunities and deliver customized solutions to customersβ€’ Acting as a single person of contact for clients to build trustworthy relationsβ€’ Developing market strategies by researching lists of high potential prospectsβ€’ Driving profitability by coordinating with external (client-side) and internal (supply-side) stakeholdersβ€’ Managing a strong relationship with clients to ensure timely payments processing

May 2014 - Feb 2016

Operations Supervisor

Ufone

Lahore

β€’ Team Buidling and Managementβ€’ Held Sessions for Quality and Customer Handling Skills, Product Knowledge Trainingsβ€’ Maintaining a positive, empathetic and professional attitude toward customersβ€’ Responding promptly to customer inquiries.β€’ Acknowledging and resolving customer complaints.β€’ Processing orders, forms, applications, and requests.β€’ Providing feedback on the efficiency of the customer service process.β€’ Ensure customer satisfaction and provide professional customer support.β€’ Answer calls professionally to provide information about product and services, take/cancel orders. Or obtain details of complaints.

Apr 2012 - May 2014

Supervisor - Invigilation Staff

British Council

Lahore

β€’ Team Buidling and Managementβ€’ Held Sessions for Quality and Customer Handling Skills, Product Knowledge Trainingsβ€’ Maintaining a positive, empathetic and professional attitude toward customersβ€’ Responding promptly to customer inquiries.β€’ Acknowledging and resolving customer complaints.β€’ Processing orders, forms, applications, and requests.β€’ Providing feedback on the efficiency of the customer service process.β€’ Ensure customer satisfaction and provide professional customer support.β€’ Answer calls professionally to provide information about product and services, take/cancel orders. Or obtain details of complaints.

May 2011 - May 2014

Team Coordinator

Mobilink

Lahore

β€’ Team Buidling and Managementβ€’ Held Sessions for Quality and Customer Handling Skills, Product Knowledge Trainingsβ€’ Maintaining a positive, empathetic and professional attitude toward customersβ€’ Responding promptly to customer inquiries.β€’ Acknowledging and resolving customer complaints.β€’ Processing orders, forms, applications, and requests.β€’ Providing feedback on the efficiency of the customer service process.β€’ Ensure customer satisfaction and provide professional customer support.β€’ Answer calls professionally to provide information about product and services, take/cancel orders. Or obtain details of complaints.

May 2010 - Jun 2011

Marketing Intern

Shaukat Khanum Memorial Cancer Hospital & Research Center

Lahore

β€’ Worked as Fund raising officer β€’ Managed to collect and raise funds for the hospitalβ€’ Managed and held the cancer awareness campaigns within the hospital as well as within the Universities and collegesβ€’ Managed to held the fundraising functions and campaigns within the hospital as well as within the colleges and Universities

Jun 2009 - Oct 2009

Interns

Askari Bank

Lahore

β€’ Worked in general banking and cash operations.

May 2009 - Jul 2009
Team & coworkers

Colleagues at TCP Software

Other employees you can reach at tcpsoftware.com. View company contacts for 259 employees →

TR Todd Railsback Todd Railsback Colleague at Tcp SoftwareSan Angelo, Texas, United States View → ZH Zainab Hayat Zainab Hayat Colleague at Tcp SoftwareLahore District, Punjab, Pakistan View → CF Cassandra Flint Cassandra Flint Colleague at Tcp SoftwareTampa, Florida, United States View → DD Dustin Davis Dustin Davis Colleague at Tcp SoftwareSan Angelo Area, United States View → FB Frank Bromley Frank Bromley Colleague at Tcp SoftwareLos Angeles, California, United States View → ST Serena Trevino Serena Trevino Colleague at Tcp SoftwareSan Angelo, Texas, United States View → MD Muhammad Danish Ali Muhammad Danish Ali Colleague at Tcp SoftwareLahore District, Punjab, Pakistan View → TF Travis Felts Travis Felts Colleague at Tcp SoftwareSan Angelo Area, United States View → MJ Miranda Jones-Smith, M.Ed. Miranda Jones-Smith, M.Ed. Colleague at Tcp SoftwareSan Angelo, Texas, United States View → IA Imran Ayaz Imran Ayaz Colleague at Tcp SoftwareLahore, Punjab, Pakistan View →
4 education records

Ali M. education

O & A Levels

Salamat Icas

Activities and Societies: Debate Team, Cricket Team, Table Tenis Team

O Levels

Salamat Icas

Activities and Societies: Debates ; Cricket Team Captain ; Table Tennis Team Captain

FAQ

Frequently asked questions about Ali M.

Quick answers generated from the profile data available on this page.

What company does Ali M. work for?

Ali M. works for TCP Software.

What is Ali M.'s role at TCP Software?

Ali M. is listed as Customer Success Manager @ TCP Software | Customer Advocacy | Retention, Expansion, Cross-selling | Churn Management Expert | Project Management | Certified Customer Success Manager at TCP Software.

Where is Ali M. based?

Ali M. is based in Pakistan while working with TCP Software.

What companies has Ali M. worked for?

Ali M. has worked for Tcp Software, Motive, Digital Globe Services, The Game Storm Studios (Pvt.) Ltd., and Ozi Technologies.

Who are Ali M.'s colleagues at TCP Software?

Ali M.'s colleagues at TCP Software include Todd Railsback, Zainab Hayat, Cassandra Flint, Dustin Davis, and Frank Bromley.

How can I contact Ali M.?

You can use AeroLeads to view verified contact signals for Ali M. at TCP Software, including work email, phone, and LinkedIn data when available.

What schools did Ali M. attend?

Ali M. holds Mba, Human Resource Management, 3.4 Cgpa from University Of Central Punjab.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Ali M. you were looking for.

Ali M
Ali M
Digital Marketer | Facebook & Instagram Ads | Google Ads | E-Commerce Expert
Quetta
Ali Muhammad
Ali Muhammad
Ms In Computer Science | Founder At Mowsys - Architecting Innovation
Karāchi
Ali M
Ali M
6X Effie Design πŸ‡΅πŸ‡° | 2X Bronze & Gold πŸ‡¦πŸ‡ͺ | Senior Art Director @Ey Mena πŸ‡΅πŸ‡°πŸ‡¦πŸ‡ͺπŸ‡¬πŸ‡§πŸ‡ΊπŸ‡ΈπŸ‡ΆπŸ‡¦
Karachi Division
View similar profiles