Ali Muhammad Email & Phone Number

Karachi, Pk

United States

Karāchi, Sindh, Pakistan

United Kingdom

Design Partnered AgenciesDesign WiseProto IT ConsultantsHire Pixels DoerzDesceneClients We've worked forViber - Website DesignIndustry: Communications, MessengerBinary Capital - Website DesignIndustry: Finance, InvestmentCommand Properties - Website DesignIndustry: Real EstateRent Risk - Website DesignIndustry: SaaS, Information SecurityHyperDex - Design Systems, Website DesignIndustry: Blockchain, Web3Gasame - Design Systems, Web & Mobile Application DesignIndustry: Petroleum, Real EstateLittle Warden - Website DesignIndustry: Web Technology, SaaSHabits AI - Mobile Application DesignIndustry: Healthcare, FitnessBIndia: Website Design, Web Application DesignIndustry: Restraunt, Food OrderingShahmir Khan - Website DesignIndustry: Portfolio, Personal Branding

→ Led the Creation of the Atmosphere Design System & DesignOps Function: Developed a comprehensive design system for the Cloudways platform and marketing website, boosting design efficiency by 40%. This system is now utilised by over 10 designers and 20+ front-end developers, ensuring consistency across all digital products.→ Platform Dashboard Design: Spearheaded the redesign of the Cloudways unified platform dashboard, incorporating user feedback and data-driven design principles to enhance information architecture, visual hierarchy, and navigation.Applied product prioritisation, data driven design and design thinking frameworks to design user friendly dashboards.→ Mobile Responsive PWA Development: Led the design of a mobile-responsive Progressive Web Application (PWA) focused on flexible and autonomous client billing, adhering to mobile usability best practices.→ Established DesignOps Function: Implemented a robust DesignOps framework within the team, streamlining integration and automating workflows. Introduced Kanban for daily standups, and trained the team on essential tools including Figma for design systems, Zeplin for developer handoffs, Notion for centralised documentation, and Zeroheight for design system documentation.→ User Interface Quality Assurance & Improvement: Conducted extensive UI quality assurance, leading to the identification and resolution of over 2,000 UI bugs, significantly improving the overall user experience.

United States

→ SaaS Product Design Leadership: Designed a comprehensive SaaS product that allows users to securely share critical information, documents, and assets with their close ones. Ensured the product was accessible and user-friendly, addressing the needs of families who wants to distribute their wealth, information using secured platform and professional wealth managers.→ Tailored Solutions for Diverse User Groups: Desiuned product tailored to different user groups, including families, professionals, and collaborative workspaces. These versions enabled seamless collaboration and information sharing in various contexts.→ Templates Framework: Created a robust library of 100+ templates to help users organize and manage family information and assets, efficiently, enhancing the product’s value and user engagement.→ Successful Fundraising Through MVP Product: Contributed to securing over $1 million in funding based on the design and functionality of the beta application, demonstrating the business impact of user-centered design.

→ Customer Experience Improvement: Provided exceptional customer service by addressing technology-related concerns, processing donations, and managing online webinars\ Ensured a seamless experience for donors and customers, focusing on efficiency and responsiveness.→ Data Management & Reporting: Handled data entry, management, and reporting tasks, ensuring accuracy and reliability Leveraged data insights to improve customer interactions and support decision-making.→ CRM System Utilisation: Worked with CRM systems like Infusion-soft to manage customer databases, send personalised emails, and maintain accurate records Enhanced the user experience through effective communication and data organization.→ Webinar & Event Support: Assisted in organizing and managing Zoom meetings and webinars for donors, contributing to a smooth and engaging virtual experience Supported the team in reducing online churn and improving donor engagement→ Process Optimisation: Streamlined processes for managing donations and orders, ensuring timely delivery and resolution of any issues Focused on improving operational efficiency and customer satisfaction

Bachelor In Media Studies, Advertising

Specialization, Ui / Ux Design, 90%

High School Diploma, Computer Science, A