Alin Mihai Mucioniu Email & Phone Number

Bucharest, Romania

• Evaluating and tracking the market• Establishing new leads• Finding new customers for the company (via phone or e-mail)• Tracking the market from IT point of view in order to better the develop the name of the company• Taking part in meetings and discussions with potential future customers and convincing them to use our services in the near future• Taking care of paperwork, new offers and contracts for current or future customers• Maintaining a good relationship with existing customers by constantly keeping them informed• Negotiating different proposals with current or future partners• Documenting activities in our internal tools

Bucharest, Romania

- Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives;- Draw on relationships with department heads, external partners, and vendors to make decisions, regarding operational activity and strategic goals;- Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks;- Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs;- Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed.

Bucharest, Romania

• Taking care of a group of 20+ employees and keeping them informed and satisfied• Established and built connections with different vendors and partners of the company• Brought the name of the company on new heights as employees are proactively searching for a place to work within the organization• Raising awareness for the company and made it known on the Romanian market by attending an interview published in Ziarul Financiar (Financial Newspaper) as the Director of the Hub and discussing about the potential and plans of the company• Secured several other articles in different publications (Bizz Magazine, Forbes Magazine Romania etc.)• Conducting the discussions and process of potentially closing several mega deals, worth millions of euros, which would be a first in the company and bring a huge revenue on the Romanian market• Managed to conduct the necessary discussions and get the necessary approvals in order to build the first internal recruitment team in Romania, a team who delivers internationally and save the company money by not spending too much on recruitment fees• Solving every difficult situation that appeared with employees or partners in an unprecedent manner without creating additional problems and kept everyone happy• Managed, together with the recruitment team, to grow the number of employees by 30% within just a few months• Tracking the market from IT point of view in order to better the develop the name of the company• Taking part in meetings with partners of the company as well as with managers and leadership group• Taking care of paperwork• Proposing new business ideas in order to achieve better solutions• Going to international events in order to keep myself up to date to new ideas and trends on the market• Growing awareness for the company in Romania as a country manager by attending interviews and discussions• Organized a tech/sales event on behalf of the company with Salesforce as a partner for the first time in Romania

Bucharest, Romania

Sales Director Romania for #DIGITALL in the IT industry and IT consultancy: Salesforce, Cloud Computing, Cybersecurity, CRM, ERP• Evaluating and tracking the market• Establishing new leads• Finding new customers for the company (via phone or e-mail)• Taking part in meetings and discussions with potential future customers and convincing them to use our services in the near future• Taking care of paperwork, new offers and contracts for current or future customers• Taking care of the whole process of sale from hunting, lead generation, cold calling and contacting partners, business discussions, closing deals and ending with farming• Prospecting the market in order to find suitable partners• Maintaining a good relationship with existing customers by constantly keeping them informed• Negotiating different proposals with current or future partners• Documenting activities in our internal tools• Proposing new business ideas in order to achieve better solutions of working with current and future partners• Participating in tech and sales events in order to connect with different partners• Managed to bring Sales Revenue for the company for the first time in Romania• Going to international events in order to keep myself up to date to new ideas and trends on the market• Growing awareness for the company in Romania from Sales point of view, service provides point of view and not only• Organized a tech/sales event on behalf of the company with Salesforce as a partner for the first time in Romania• Managed to build a huge portfolio of contacts, potential partners and active clients

Bucharest, Romania

IPv4 Leasing/IPv6 Leasing/Dedicated Servers/Virtual Servers• Starting from 0 and building a portfolio of active partners• Taking care of the whole process of sale from hunting, lead generation, cold calling and contacting partners, business discussions, closing deals and ending with farming• Prospecting the market in order to find suitable partners• Establishing new leads• Finding new customers for the company (via phone or e-mail)• Maintaining a good relationship with existing customers by constantly keeping them informed• Taking part in meetings and discussions with potential future customers and convincing them to use our services in the near future• Taking care of paperwork, new offers and contracts for current or future customers• Negotiating different proposals with current or future partners• Documenting activities in our internal tools• Proposing new business ideas in order to achieve better solutions of working with current and future partners

Bucharest, Romania

• Evaluating and tracking the market• Establishing new leads• Finding new customers for the company (via phone or e-mail)• Maintaining a good relationship with existing customers by constantly keeping them informed• Taking part in meetings and discussions with potential future customers and convincing them to use our services in the near future• Taking care of paperwork, new offers and contracts for current or future customers

Bucharest, Romania

• Constant monitoring of new product developments • Integrating new games and testing them on all platforms: Jetbull.com , Jetbull.dk and Reactcasino.com• Market and competition research in order to define better strategies• Building and implementing new campaigns and promotions with the purpose of: customer retention, customer reactivation and customer aquisition• Working closely with the content team as well as the graphics and design team in order to create better landing pages and uploading content and visuals on all the platforms• Researching and creating casino bonuses and making them available for customers• Monitoring and optimizing weekly and monthly casino reports and deducing product and business related implications• Working closely with the compliance team in order to ensure that all campaings and promotions are compliant with the targeted markets• Monitoring the final result and performance of each campaign and promotion• Conducting weekly trainings with the related departments: affiliates, customer support, content• Documenting campaigns and promotions• Being a part of the marketing team and working closely with the marketing specialists in order to establish a better relationship with customers, making the marketing materials more attractive• Verifying and giving the approval of the marketing materials in order to have a better effect and a better retention percentage

Bucharest, Romania

• Managing all Customer Support operations for our multiple brands: Jetbull.com , Jetbull.dk and Reactcasino.com• Proactively seeking new ways of improving customer satisfaction, first response time and resolution time• Conducting training for new agents and also handling the hiring and induction processes• Client retention• Involved in business analysis and project development at a consulting level• Coordinating with other departments in order to prevent fraud and misconduct on all the platforms• Working closely with the Technical Team in order to prevent and solve potential problems • Review the activity of the Customer Support Team on a daily basis, in order to respect the SLA's and KPI's imposed by the upper management

Craiova

• Implementing the marketing and trade marketing promo plan• Contributing to the distribution growth in the designated area• Proposing and placing promo materials and assets to the clients• Implementing the required standard in the market• Building a brilliant relationship with the clients

Miami/Fort Lauderdale Area

• Establishing a friendly relationship with customers and players• Providing information about slot machines and directions• Supervising the activity of the casino• Customer service• Public relations• Engaging in conversations with customers and convincing them to spend more time in the casino

Craiova

• Making sure that staff members and customers follow the rules of internal order and discipline• Managing the financial flow of the society and establishing the final percentage of profit• Making sure staff members have a good relationship with the customers and otherwise and analysing the point of view of the customers towards the type of activities of the society and the behaviour of staff members• Staff recruitment• Analysing the potential of future staff members

Craiova

• Providing the necessary products• Customer Service • Market Research• The release from stock of products to the final customer

Master'S Degree, Law

Activities and Societies: Private Law

Master'S Degree, Private Law, License And Master'S Degree In Private Law