- Provide remote monitoring and technical support of robotic systems- Provide Excellent problem-solving skills and the ability to think quickly under pressure- Provide first and second line support for an automated warehouse running on Ocado OSP Platform.- Minimizing and maintaining an operational uptime of 95%.- Monitor and operate AI robots, On Grid Robotic Pick Arm (OGRP) and attempt standard recovery methods when in error.- Working alongside with UX Designers and providing feedback to improve the User Experience for the team members across all sites.

Work as part of a small team to provide first and second line support to clients, monitoring businesssystems operations. Communicate between Operations and Engineers to ensure niminum downtime toallow operation to run smoothly throughout the shift

Been promoted to Grid Support Lead. Manage a small team to ensure efficiency by allocating responsibilities. Monitorpersonal progress and give feedbac

Investigate any stoppage on the grid which pauses the Operationand see through to resolution, including escalating to off-site support and remotely connecting to thebots. Monitor bot performance and appropriately escalate problems to Engineering Operations forinspection.

I have develop a 2D mobile games called VoID using Unity engine and C#. The artwork has been created in Adobe Photoshop using pixel art style.Currently working on another 2D mobile game.

Fantastic work experience. I was a member of a extraordinary team of IT specialist that offers great services .