Procurement & Business Development• Directed all aspects of supply chain management, including procurement, shipping/receiving and inventory control for 90 SUBWAY® restaurants in the U.A.E. • Improved the entire equipment ordering process by reducing the communication lead time between all stakeholders.• Initiated, designed and implemented with SUBWAY® World Headquarters the design project for 90 restaurants in the U.A.E. • Ensured the food service equipment received at the warehouse was as ordered. Any discrepancies were communicated effectively for correction between the consolidators/suppliers and the franchisees.• Supervised restaurant construction and implemented the successful opening of 50 SUBWAY® restaurants in the U.A.E. with HACCP implementation.Food Safety & HACCP Implementation• Conducted monthly 15 comprehensive on-site inspections and evaluations at SUBWAY® restaurants (AliOffice 2.0 audit system) to ensure the food safety, sanitation and brand protection.• Audited weekly Sales and Inventory reports of 15 restaurants and compiled customized reports. • Coached the restaurants’ teams in General Hygiene Practices (GHP), Person-In-Charge (PIC) and HACCP procedures. Confirmed high food quality, food presentation and health standards are met.• Performed visits and HACCP reviews at SUBWAY® main suppliers’ plants and warehouses.Marketing & PR/Communication• Run market study and implemented quarterly marketing calendars in order to increase the sales by up to 20%. Set monthly targets, prepared and motivated the teams for reaching them.• Organized extensive market research to find local suppliers and to have them qualified and approved by SUBWAY® World Headquarters.• Approved the artwork for the requested by the franchisee marketing in-store campaign. • Provided excellent customer service training. • Furthered business relationships within the municipalities of Dubai, Sharjah, Ajman, Umm Al Quwain and Fujairah.

• Trained, motivated and engaged the sales team to reach the company goals for two years in a row.• Presented major contribution to the complete interior design of the shop and of the window displays. The concepts were welcomed and integrated into quarterly redesign roll outs.• Streamlined with the warehouse’s manager the entire delivery process with positive feedback from clients.

• Effectively directed the contracts of 12 external suppliers. Showcased abilities to develop effective rapport with contractors and the creative problem solving skills encouraged to manage increasingly larger, strategically significant subcontractors.• Solicited telephone and written bids that enabled the issue of purchasing orders. Communicated with vendors to resolve discrepancies between purchase orders and invoices.• Coordinated internal and external suppliers to ensure that goods and materials were procured within the given framework and controlled to meet the manufacturing requirements.• Collaborated with the Procurement Manager at market analysis and decision making for suppliers and prices. Supervised with the Warehouse Manager the data base and refined the inventory system.• Identifying new suppliers, negotiating and signing contracts.• Checking the existing stock and forwarding the stock orders.• Launching and following the orders for all the company’s clients.• Checking and sending for payment the Pro forma and Commercial Invoices.