https://www.nimax.agency/communications/

* Ensured flawless guest service experience* Analysed customer feedback and provided strategic direction to continuously improve overall rating* Responded to guests needs and anticipate their unstated ones* Actively listened and resolved guests’ complaints

• Managed and coordinated relationships across Nesta as a part of events team, advising policy colleagues on suitability and viability of potential events; marketing timelines and deadlines, format and structure of the day, technology, catering and collateral (House of Commons, UK Parliament: How voters think about Innovation&Technology; Science Museum: Longitude Launch)• Led and projected specific events, including full end-to-end management, venue liaison, event planning, budgeting, invitation and promotional material design and production, logistics, supplier management (catering, AV and production, etc.), delegate registration, event marketing, on-site event management and post event analysis (Rethinking Parks Workshop)• Evaluated and monitored overall content and event organisation performance to ensure realistic learning outcomes are fed into the development of new events formats• Used events marketing tool to promote events: EventBrite, Mailchimp, SurveyGizmo

• Managed world-wide guest list/sitting plan for London Fashion Week, Osman AW14 and Longchamp Flagship Store Opening on Regent Street 2013• Provided media call-rounds with International markets • Collected data and compiled feedback reports (Longchamp London Flagship Store Opening, Press Days)• Used Fashion GPS for digital communication for events, being in charge of creating events, contact groups and assembling attendance reports• Assisted on co-ordination of VIP gifting (Longchamp, Helmut Lang)• Monitored daily send outs, returns and organisation of international shipments• Generated media coverage and monthly PR activities report (ALDO, Longchamp)

• Developed strong relationship across all team members• Planned and organised meetings• Controlled Idea Developmnet Process• Communicated status changes across different departments

• First person to be in charge of meeting and greeting guests at Career’s Fairs• Dealt with customers concerns and complains in an effective way

• Established close relationships with international model agencies (Next, AVE, WOMEN);• Participated in projects with Harpers’ Bazaar, Vogue, Men’s Health, Cosmopolitan;• Initiated digital campaign for model agency's promotion, using blog and social networks.

• Launched and implemented PR strategy, using social media activities, online magazines and radio advertising

• Contributed to OOH development, radio recodings. • Co-ordinated BTL promotion, managing pre and post event production. • Controlled brand’s event-area at summer music festival Picnic Afishi’ 2011.