Oversaw a project that updated and improved the pre-sales system in Magnit hypermarkets (from initiation to implementation, cross-functional and cross-system processes)- conducted interviews with stakeholders from various departments- performed force field analysis on the site- developed AS-IS and TO-BE processes in Microsoft Visio (BPMN 2.0 notation)- designed an intuitive user experience (UX) system for a pre-sales device

Participated in the automation project of construction works certification and digitalization project of design and budget documentation (from initiation to implementation, cross-functional and cross-system processes) - conducted interviews with stakeholders - systematised analysis materials for implementation - developed TO-BE processes in Business Studio (IDEF0, BPMN 2.0 notations) - participated in defence of process diagrams, methods, and documents

- Focused on the adaptation of marketing strategy to the current pandemic reality- Prepared individualised proposals and marketing plans along with new marketing metrics and a system of success tracking- Advised a client on how to generate leads and developed ideas to maximize client retention- Proposed five new menu positions based on customer research and target audience preferences, one of which was actually added to the menu later

During my second year as an undergraduate, I formed a team of fellow students to participate in a consulting project for an investment and development group of companies, which goal was to analyse weaknesses in the performance of one of the company's units and generate ideas for operations improvement.