Contract-based Private PA assignments to various HNW clients.• Deliver a high level of service to HNW clients in various areas including lifestyle support, personal calendar management, event management, travel, lifestyle management, etc.• Supervise projects schedules to meet key milestones at every phase.• Keeping customers informed of processes and procedural changes.

Directed and delivered 18 editions of one of the biggest international poker tournaments (Unibet Open) in the industry. Implemented the very first Maria Casino Live project and contributed to one of the biggest in the industry female community - Unibet Ladies Poker. • Managed a wide range of large-scale complex poker tournaments, sporting, and live casino events. • Worked closely with the country managers and the wider international commercial team to ensure overall improvement of… Show more Directed and delivered 18 editions of one of the biggest international poker tournaments (Unibet Open) in the industry. Implemented the very first Maria Casino Live project and contributed to one of the biggest in the industry female community - Unibet Ladies Poker. • Managed a wide range of large-scale complex poker tournaments, sporting, and live casino events. • Worked closely with the country managers and the wider international commercial team to ensure overall improvement of international CRM activity.• Established and optimised players' communication plan based on data metrics: OR, CTR, BR, etc.• Planned and maintained dynamic content for UO, Unibet and Maria Casino websites, and UO event app. • Oversaw branding, content and graphics, merchandise to ensure total alignment with branding strategy and maximising effectiveness of media efforts for Unibet, Unibet Open, and Maria Casino brands.• Led and drove CX initiatives and ensured regular programmatic reporting on progress and impact Show less

Worked alongside Head of Events on the planning, implementation and successful operation of up to 10 international multiproduct events annually. This included Unibet Open Poker Tournaments (usual cap 450), Marketing Conferences (cap 250), UO Sportsbook Events (cap 50 -100) and VIP Casio Events (cap 20-50). • Controlled and executed all aspects of event production, vendor negotiation, event contract procedures, logistics, and audience management. • Implemented, planned, and evaluated… Show more Worked alongside Head of Events on the planning, implementation and successful operation of up to 10 international multiproduct events annually. This included Unibet Open Poker Tournaments (usual cap 450), Marketing Conferences (cap 250), UO Sportsbook Events (cap 50 -100) and VIP Casio Events (cap 20-50). • Controlled and executed all aspects of event production, vendor negotiation, event contract procedures, logistics, and audience management. • Implemented, planned, and evaluated both online and live event campaigns within budgets and deadlines.• Liaised and collaborated with suppliers and event teams, including AV/TV crews, social media, bloggers and journalists, commentators, ambassadors. • Initiated process of improvements by creating workflows, interviewing stakeholders, identifying unstructured procedures and recommending approaches to strengthen the processes. • Supported the operational design and delivery of customer programmes in a highly targeted and relevant way, to deliver maximum value to and from each customer.• Conducted seasonal campaign reviews in preparation for forward planning. Show less

Oversaw outbound and inbound marketing activities by optimising the content, marketing materials, collection production and logistics, events planning.• Took full responsibility for event management including tradeshows, product launches, B2C and B2B events• Established and maintained client and suppliers’ relationship, managed operational and administrative functions to ensure events are delivered efficiently