• Contributed to the maintenance of the heritage sites by cleaning, reporting signs of pest or water damage, and assisting in program preparations during quiet periods• Engaged diverse visitors groups with varying levels of historical knowledge and interest during guided tours of Irving House and the Samson V • Demonstrated research skills and historical awareness by creating a children’s Christmas program focusing solely on Canadian and local traditions during the Victorian era•… Show more • Contributed to the maintenance of the heritage sites by cleaning, reporting signs of pest or water damage, and assisting in program preparations during quiet periods• Engaged diverse visitors groups with varying levels of historical knowledge and interest during guided tours of Irving House and the Samson V • Demonstrated research skills and historical awareness by creating a children’s Christmas program focusing solely on Canadian and local traditions during the Victorian era• Collaborated with volunteers and co-workers in delegating duties and coordinating multiple groups of visitors at once Show less

• Developed and delivered over twenty programs for diverse audiences• Aided in the writing and editing of programs, letters, weekly Facebook posts, and other promotional material • Remained culturally sensitive to the history and cultures of minority groups whenever creating a new program or editing a previously written one• Coordinated volunteers for assisting in summer programs• Learned the theories and practices of operations in the non-profit, education sector• Actively… Show more • Developed and delivered over twenty programs for diverse audiences• Aided in the writing and editing of programs, letters, weekly Facebook posts, and other promotional material • Remained culturally sensitive to the history and cultures of minority groups whenever creating a new program or editing a previously written one• Coordinated volunteers for assisting in summer programs• Learned the theories and practices of operations in the non-profit, education sector• Actively contributed ideas for future programs and for the museum’s mission statement Show less

• Organized multiple corporate team-building events for up to 120 players with enthusiasm and flare • Relied upon to meticulously run the day-to-day operations of the company• Generated sales and assisted customers throughout the sales process via phone, email, and social media while providing excellent customer service• Collected and reported relevant sales and customer statistics on a weekly basis• Continually expanded knowledge of various computer programs and technology… Show more • Organized multiple corporate team-building events for up to 120 players with enthusiasm and flare • Relied upon to meticulously run the day-to-day operations of the company• Generated sales and assisted customers throughout the sales process via phone, email, and social media while providing excellent customer service• Collected and reported relevant sales and customer statistics on a weekly basis• Continually expanded knowledge of various computer programs and technology while on the job• Formally represented the company at conferences and marketing events• Responsible for the cost-effective maintenance of inventory• Assisted with marketing through Twitter, Instagram, and Facebook and by writing SEO optimized WordPress blog-posts Show less

• Regularly entrusted with operating the second store independently• Developed cash-handling skills and operated the POS system to efficiently finalize a sale• Continually remained enthusiastic and helpful when engaging with customers • Collaborated with sales team to reach daily goals of a 12% increase from last year• Effectively booked clients for spa treatments and workshops

• Effectively guided prospective students, student groups and V.I.P.s through the university campus by tailoring the tour to address the visitors’ concerns and interests• Showed initiative by researching the university’s unique programs, events, and buildings• Collaborated with co-workers by carefully coordinating tour routes and sharing program information to ensure individuals left with a positive view of the campus

• As an official representative of the University of Victoria, provided prospective students and their families with regularly scheduled campus presentations and Q&A sessions. • Acted as a leader and role model on campus, who introduces student life and represents the University as a positive, inclusive, dynamic, learning and living environment. • Provided front-counter and tour relief and coverage as required.• Assisted visitors who come to the Welcome Centre.• Spoke on the… Show more • As an official representative of the University of Victoria, provided prospective students and their families with regularly scheduled campus presentations and Q&A sessions. • Acted as a leader and role model on campus, who introduces student life and represents the University as a positive, inclusive, dynamic, learning and living environment. • Provided front-counter and tour relief and coverage as required.• Assisted visitors who come to the Welcome Centre.• Spoke on the student experience and the Co-operative program at the University of Victoria for both student and counseling events throughout British Columbia and Alberta.• Developed thorough understanding of application and admission policies and procedures to accurately inform prospective students, parents and counselors.• Assisted in the planning, set-up, and delivery of on-campus and off-campus recruitment events. Show less

• Accessioned over 450 artifacts• Collaborated on the research, writing, editing, design, and construction of three exhibits• Responsible for the opening, closing, and daily maintenance of the museum• Filed, organized, and scanned newly donated archival material• Assisted in researching grants and writing nomination forms

• Ensured the safety and satisfaction of up to 200 visitors for each show in the 4D Theatre by applying detailed policies in a fast-paced environment • Provided interactive presentations on tidepool invertebrates to engage a diverse group of visitors• Demonstrated initiative and teamwork by researching animals and creating a summary sheet to support new workers in their role• Remained calm and professional in high-traffic areas (up to 6,000 visitors daily) while directing visitors… Show more • Ensured the safety and satisfaction of up to 200 visitors for each show in the 4D Theatre by applying detailed policies in a fast-paced environment • Provided interactive presentations on tidepool invertebrates to engage a diverse group of visitors• Demonstrated initiative and teamwork by researching animals and creating a summary sheet to support new workers in their role• Remained calm and professional in high-traffic areas (up to 6,000 visitors daily) while directing visitors and answering their questions• Enhanced visitor experience by offering personal knowledge and stories about the aquarium • Demonstrated dedication to position by arriving early and taking additional shifts on short notice Show less