Alina Chibikova Email & Phone Number

Sydney, Australia

Sydney, Australia

Responsibilities: - Gather and document requirements - Translate business requirements into user stories - Create functional and development specifications - Scope and document system integrations - Contribute to solution architecture - Analyse trade-offs between usability and performance - Conduct client training - Plan and manage user acceptance testing - Attend client meetings Tools and Technologies: Basecamp, Targetprocess, Smartsheet, GoToMeeting, Confluence Methodology: Agile, Waterfall

Belarus, Minsk

Responsibilities:- Identified and documented business requirements by extracting them from the customer documentation and demo meetings, defined assumptions and constraints;- Participated in requirements review with the customer using WebEx;- Created software requirements specifications (SRS), user stories, activity diagrams;- Participated in Estimating Meetings with the team to discuss the scope of each feature/fix request, split it into tasks and provide feature Estimates to the customer;- Determined business needs and feature dependencies;- Communicated with developers and QA to better understand the problem and the scope of possible solutions;- Created mockups and wireframes in Axure RP.Achievements:- Experience in organizing business analysis at the outset of a project.Tools and Technologies: Axure RP, SharePoint, TFS, Cisco WebEx, Jira, ConfluenceMethodology: Scrum

Russian Federation, Moscow

Project: CRM integration project was delivered for the largest telecommunication operator in Russia. The goal of the project was to develop a unified system to automate customer relationship management by combining various regional information systems supporting sales processes, service management and technical support. It also included creation of the unified customer base and enterprise product catalogue using Amdocs CRM platform. Responsibilities: - Collected requirements from the customers using interviews and business process descriptions; - Documented business requirements leading to the development of an optimal business solution; - Performed analysis of the existing business processes, use cases and scenarios; - Participated in daily meetings, release planning, retrospectives and showcases; - Collaborated with development team and business experts to analyze tradeoffs between usability and performance needs; - Created user training materials with the use of foreign documentation; - Wrote SQL queries for Oracle database; - Accepted new functionality in product releases. Tools and Technologies: Oracle, PL/SQL, SVN, MS Visio, MS Project, Jira, Confluence Methodology: Scrum

Russian Federation, Moscow

Projects:CRM, Billing, Fulfillment, Assurance, Resource Management projects were implemented for telecommunications companies worldwide. It included working in Product Marketing Department, providing marketing and technical information on project details for sales, product management and engineering teams to support ongoing and planned business development activities. Responsibilities:- Participated in business development process, created business proposals including Case Study, Executive Summary, Value Proposition, RFP responses, SOW;- Communicated with other departments (Sales, Legal, Delivery) to develop and present business solutions positioning the company’s experience as competitive advantage;- Extracted and structured information on project details to support pre-sales;- Conducted analysis to determine effects on the existing systems and business processes;- Performed internal SharePoint portal content management, statistics gathering, collaboration with the users in order to improve usability;- Performed customer response materials development;- Created proposal presentation decks using data visualization tools.Achievements:- Initiated and drove “Success Story” webinar project to completion with minimal guidance;Tools and Technologies: MS Visio, MS Project, SharePoint, Cisco WebExMethodology: Waterfall

Moscow, Russian Federation

Responsibilities:- Participation in the development and coordination of project plans, creating project timelines;- Coordinating with team members for updates regarding the work in progress;- Preparation of presentations, status dashboards and protocols for the weekly status meetings;- External and internal documentation management, planning the financial budget necessary for the project; - Translation of documents and presentations;- Travel support, financial reports preparation;- Analyzing Excel data and delivering PowerPoint presentations to Executive Management.

Russian Federation, Moscow

Responsibilities:- Conducting market research and monitoring; - Information gathering, competitive analysis; - Analysis of the effectiveness of advertising channels, ways to promote the software product;- Evaluation of statistical data; - Providing recommendations to promote software products based on the research and analysis.

Москва, Россия