Ali Naffaa علي نفّاع Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

I have developed my scope of work to have an impact not only on patient safety, but also on patient experience, organizational efficiencies, financial outcomes, organizational culture, and environmental sustainability. I enjoy bringing about innovative ideas and implementing meaningful change. I work everyday to make sure that whenever I fall sick, I would.

Abu Dhabi, United Arab Emirates

• Leading the quality management program in Post-acute rehabilitation facility including development of hospital wide policies and monitoring of regulatory compliance.
• Successfully led the facility through JCI accreditation survey and preparing the hospital for CARF accreditation.
• Developed performance measures (KPI) dashboards for newly commissioned services including OPD, Long-term care, and ventilation weaning unit based on DOH JAWDA indicators

Dubai, UAE

• Led the quality management program including the development of hospital-wide policies and monitoring of regulatory compliance. During my tenure, Mediclinic acquired Al Noor Hospital Group where I was part of the team.
• Successfully led the hospital through two JCI accreditation surveys and WHO Baby Friendly Accreditation.
• Submitted award-winning quality improvement projects to Dubai Healthcare City (DHCC).
• Active in the set up of accredited centers of excellence.

Jeddah, KSA

• Prepared the hospital for national and international accreditation (CBAHI and Accreditation Canada)
• Screened and reviewed medical cases to identify unexpected clinical occurrences and improve patient care, safety and clinical performance.
• Involved in the project team for implementing the new hospital information system.

Al Wakra, Qatar

• Planned and established the quality management program in the newly opened 300 bed hospital.
• Advised and assisted in formulating hospital strategic risk management plan, policies, and procedures.
• Formulated, analyzed, and presented periodically hospital performance indicators
• Investigated and recommended action plans for various reported incidences/risks
• Evaluated the effectiveness of services and submitted recommendations for quality improvement using QI methodologies (PDSA, Ishikawa, Lean thinking).
• Planned and implemented different QI projects: Fall Prevention Campaign and Patient Safety Friendly Hospital Program.

Beirut, Lebanon

• Provided full nursing care to a module of 4 patients. Acted as a member in nursing committee for Magnet Award designation. Acted as a member in Nurses’ Education Council. Acted as a member in Central Intravenous Access.
• Responsible for maintaining isolation measures for neutropenic patients.
• Responsible for patient and family education, including discharge planning.
• Member in steering committee for Magnet Award designation
• Member in Nurses’ Education Council
• Member in Central Intravenous Access Device infection control task force

Graduate assistant for student relations officer American University of Beirut - School of NursingResponsibilities include marketing for nursing program, student recruitment and orientation

Project: Demonstrating and Promoting Best Techniques and Practices for Reducing Health Care Waste to Avoid Environmental Releases of Dioxins and MercurySponsor: United Nations Development ProgrammeDuration: six months (to end in January 2011)

Master Of Science (M.S.), Nursing Administration, Gpa 90.71

Activities and Societies: Toastmasters International

Bachelor Of Science (B.Sc.), Nursing, Gpa 90.28