Alina Guzun Email & Phone Number

Greater Munich Metropolitan Area

Munich, Bavaria, Germany

• Leading the vetting of new business partnerships, enhancing global compliance
• Leading the assessment and mitigation of partnership risks, aligning operational practices with thecompany’s strategic goals and maintaining brand integrity.

Munich, Bavaria, Germany

• Social Media Management: Managing the company's Instagram account, significantly increasingfollower engagement and community size through strategic content planning and interactive posts.
• Content Creation: Crafting informative and engaging blog posts that highlight our product benefits andscientific research, enhancing our content marketing strategy.
• Ad Campaign Support: Supporting Google Ads campaigns by analysing performance data, optimizingfor higher conversion rates, and ensuring alignment with our overall digital marketing goals.

Munich, Bavaria, Germany

• Onboarded new merchants by analysing KYC information and conducting AML checks.
• Reviewed individuals matched against PEP and sanctions lists; performed first-level investigations of risk scenarios AML, KYC, and MIA.
• Supported upselling of products and handled process transfers in cases of partners' material changes,ensuring their compliance with third-party restrictions and Klarna's risk appetite.
• Oversaw terminations and cancellations of partners and ensured proper closure of relevant agreementsand contracts.
• Innovated and developed new Business Operations processes to enhance the efficiency andeffectiveness of teams.

Munich, Bavaria, Germany

• Spearheaded customer and supplier support for major operation centres in Germany and Poland.
• Led the integration of the RTTV platform, enhancing real-time visibility and streamlining operationalprocesses.
• Managed transport logistics, handled load orders, negotiated with clients, and established new supplierrelationships.
• Delivered key analytics and reports for executive leadership.

Munich, Bavaria, Germany

Munich, Bavaria, Germany

• AZ Logistics
• Oversaw initiation, planning, and control of approximately 20 tours daily, managing a team of 30 drivers.
• Consistently achieved a 98% delivery target, monitored driver performance, and executed riskmanagement strategies.

Chișinău, Moldova

• Provider of US student programs (Work&Travel, internships, au-pair, etc.)
• Ranked as a top 3 program seller with over 300 programs and 400 course sales in 2.5 years.
• Facilitated end-to-end support from job and embassy interviews to risk management & documentation.