* Project Management and Planning Duties* Project Resource Management* Gather and describe business requirements, and translate them into system requirements * UML modelling for business processes description and system requirements description * Support system integration testing and user acceptance testing * Implement best-practice quality assurance processes, practices and procedures * Ensure that the team members follow the established software QA methodology, guidelines and standards* Manage customer change requests * Mock-up creation * Monitor and adherence to project timelines and delivery requirements * Document user acceptance testing * Provide post go-live support

* Participate in business requirements and planning meetings/conference calls/workshops with an objective to elicit, analyze, document, and communicate business requirements of systems to stakeholders. * Own the business requirements for projects and support clients and internal teams during the life cycle of the project including but not limited to requirement gathering and documentation, requirement management, analysis, and requirement/solution validation. * Provide system/product consultancy support to clients and educate clients on system features and functionalities where required, including managing expectations and clients' needs in regards to the functionality of the solutions and make recommendations about the usage, where appropriate

* Project Management and Planning Duties* Project Resource Management* Provide efficient client service both in terms of assistance/ training, as well as recording new requirements* Analyze, translate and simplify clients’ requirements for new features/ modules and communicate them to the development team, following up to their completion* Work closely with the development team to ensure that the software functions are according to clients’ specific requirements as well as recommend changes and improvements* Run tests in terms of product functionality, performance, reliability, stability and compatibility with other modules of the ERP* Prepare newsletters and presentations, plan a variety of company events, as well as participate in seminars as speaker, effectively promoting company’s products and services* Deliver product presentations and trainings to existing and prospective clients* Proofreading company proposals and other documents for prospective European projects

* Acting as a liaison between departments and clients to ensure compliance with the financial obligations* Monitor the progress by activity tracking, resolving problems, generating progress reports, recommending corrective actions, implementing decisions, and evaluating results * Continuous follow up with the departments’ activities and spot any gap in achieving the targets due to lack of knowledge/resources/procedures* Conducted departments’ workflow analysis and suggested software solutions according to specific requirements, assistance in developing the necessary solutions, followed by implementation, training, and support to users* Identified training needs of the departments * Determined the needs in terms of optimization, productivity, and quality of work by generating workflow analysis followed by implementation of internal and external software solutions * Developed manuals and implemented training sessions for internal software solutions as well as for a variety of Microsoft Office programs (Outlook, Word, Excel) and provided users with continuous support

* Promoted company's services to existing and potential clients through newsletters, marketing campaigns and meetings * Created customized databases of prospective clients through targeted online investigation* Generated documents, briefing papers, presentations and newsletters * Carried out background research and presented findings regarding clients * Dealt with Marketing issues such as organizing seminars, launching company websites, rebranding and producing marketing materials * Promoted the Saxo Bank platform to clients through marketing campaigns as well as clients’ training & support for the platform

* Studied and identified the needs of each company of the Group in terms of documentation filing* Developed customized document management procedures* Developed and delivered training sessions to different departments for the document management system, and maintained close follow up* Provided administrative maintenance for the document management system, and offered technical support to the users* Provided support to other projects of the company such as preparing time cards for external clients

* Coordinated events for promoting Rompetrol image to clients, media, local communities and government * Responsible for the Financial Operations and reporting of the department* Responsible for the outdoor projects – authorizations, branding/re-branding * Involved in several campaigns promoting Rompetrol brand and products * In charge with the coordination and maintenance of the Corporate Identity program * In charge with all printouts of the company

* Organized communication events and fairs* Responsible for the coordination and maintenance of the Group’s Corporate Identity program* Coordinated and facilitated Internal Corporate Communication * Coordinated Advertising Agencies involved with the company’s projects* Coordinated the publishing of Rompetrol Newsletter * Participated in the development and maintenance of the company website

* Marketed DHL services by phone and direct contact with the clients* Provided efficient service to customers in a professional manner

* Responsible for the translation from English or Spanish of different laws of the European countries regarding the social protection and pension* Provided assistance and translation during meetings between different foreign partners and Ministry representatives* Assured the correspondence between the Ministry and the foreign institutions