Alina Jahani Email & Phone Number

Toronto, Ontario, Canada

- Led a cost-saving initiative by reducing office expenses by costs by 15%, and documented sustainable practices for efficient supply management in collaboration with stakeholders- Implemented a new client tracking system, which optimized workflows, automated processes, and reduced processing time by 20%, while collaborating with cross-functional teams to ensure project delivery was on time- Implemented a digital calendar system that reduced scheduling conflicts by 30% and improved overall time management

Toronto, Ontario, Canada

Achievements:- Increased Net Promoter Score by 5% by reducing the avg. time for customer success to provide a resolution to a customer - Launched a digital offering to transfer the 1000 employees’ assets, increasing total revenue by $1M in 6 months- Launched a digital product allowing our advisors to sell 25% more group retirement plans per quarter- Secured a consistent revenue stream by enforcing 30% of employers to upload a valid credit card- Led the discovery for the first Canadian integration between a retirement plan and an external vendor, IntuitResponsibilities:- Led a team of 10 engineers to launch a web-based internal tool that improved customer response time by 25% through maintaining a bi-weekly feedback loop on sprint deliverables and attending sprint demos- Spearheaded customer discovery by creating customer personas and prioritizing a persona for the product launch that generated $150,000/transfer- Collaborated with cross-functional teams to develop wireframes using Figma and prioritized our product backlog to launch a financial product increasing our assets under management by $30,000/month- Transitioned the customer success team to bill customers using Stripe and decreased the number of accounts with an outstanding balance due by 20%- Researched payroll providers and conducted customer discovery calls to identify the $50 pricing point of one way integration between our system and payroll providers to guide our partnership with Intuit QuickBooks

Toronto, Canada Area

Achievements:- Grew the company to a successful 6-figure acquisition- Saved $10K in costs of longer recruitment cycles, allowing the recruitment team to pass those benefits on to the prospective hire- Developed the product under strict time constraints from MVP to supporting users from several large companies including Amazon, Facebook, Comcast, and CiscoResponsibilities:- Reduced the time to hire by 90% by optimizing recruitment funnel pipelines through managing ideation, shipment, and iteration- Navigated through ambiguity to lead product development across many releases by relying on user feedback and conducting A/B testing which generated $200/customer MRR- Implemented marketing campaigns to increase website traffic by 40x to 450 viewers/week- Closed $30K in sales by working collaboratively with design and engineer consultants to lead the transition from scraping LinkedIn to scraping GitHub's API to create a database of software engineers

Ottawa, Canada Area

• Independently presented novel platform solutions to international clients to help them organize and communicate their emergency response plan to international staff to increase their plan efficiency by 50%• Implemented agile development processes to Global Affairs Canada via Trello and reduced repetitive project management costs by 88%• Improved UX parameters by 20% by designing a robust testing plan to ensure that solutions met acceptance criteria before they were delivered• Collaborated with our developer team using Jira to manage client-centric solutions and ensure they were delivered within agile milestone-based timelines by writing thorough solution documents

• Aggregated client information into a database and identified existing customersdue for mortgage renewals resulting in a 15% increase in revenue• Coordinated plans to improve organization efficiency through technology toobtain a faster turnover rate for mortgage approval• Conducted customer procurement for new &existing clients and helped over 20clients mortgage or refinance their homes• Worked to identify client needs &maintain effective client relationships which ledto 30 new client relationships

Ottawa, Canada Area

• Marketed a new educational platform for teachers to conduct their own courses• Recruited members to join the board of directorsRaised in-kind and monetary funding from Google, Hotjar, Atlassian, and DigitalOcean (including a $250K grant)• Organized hackathons and fundraisers to obtain part of start-up capital andspread awareness of PLADO resulting in over 60 applicants applying within 3months• Implemented marketing campaigns on social media and gained attraction of over1500 people on Facebook and received 30% engagement on posts• Led hackathons and fundraisers to obtain part of startup capital and spread awareness of PLADO resulting in over 100 applicants applying within 4 months• Organized marketing campaigns on social media and gained the attraction of over 1500 people on Facebook and received 30% engagement on posts

Bachelor’S Degree, Management Information Systems And Analytics

High School, Biotechnology Shsm (Specialized High Skills Major Program), 12

Activities and Societies: World Partnership Walk, VIP, Free the Children