Qa Manager - Sales & Account Management
Logicose is a leading IT and digital marketing company in Asia serving global clientele based in N. America, Middle East & Europe.Job scope & accomplishments:• Headed & Recruited QA department & managed 3 reportees• Improved sales by 20% yearly & reduced turnover by 10% (1800 client base) - enhancing long-term relationships• Experienced using CRM Software (Salesforce), Microsoft office, G-suite and DSP Platforms• Had full responsibility of creating KPI & data analyzing trends• Deployed a first in class software which recorded & monitored all employees’ KPIs on 1 dashboard• Created & Presented analytical reports weekly to Head of Sales & 3 category VP’s enhancing sales growth