M. Ali Nasim Email & Phone Number

Sugar Land, Texas, Us

Ephlux helps companies provide a "connected customer experience" using digital to bridge the gap between "customer journeys" and "business processes". As a member of Oracle’s IoT Customer Advisory Board and an IBM and Microsoft partner, we actively help customers with their multi-cloud, digital transformation initiatives.We do this through process & app automation, mobility, internet of things and machine learning embedded with Supply Chains and CRMs while co-existing with cloud-based and on-prem ERP applications.We build systems of engagement using Experience Management, Process Automation, Internet of Things, Machine Learning, Digital Field Services and Industry 4.0 solutions that co-exist with cloud-based and on-prem ERP applications such as Oracle JD Edwards, SAP, Oracle Fusion, EBS and more.We are working in the US, Canada, UK, Nordic, Benelux, Middle East, ASEAN and South Asian markets with clients including PCL Constructors, SNC Lavalin, IKEA, Teck, Vecellio Group, Plano Molding, Spectra Premium, IntelliChief, Hyland, Datacore along with some very disruptive start-ups.

Austin, Texas, Us

As a member of Oracle's IoT Customer Advisory Board, Ali actively helps enterprise customers with their digital transformation initiatives.

PX Pulse is revolutionizing Patient eXperience (PX) making it predictive, proactive and personalized. We are a team of patient experience enthusiasts from tech, healthcare, clinical psychology and marketing, passionate about revolutionizing patient experience. PX Pulse helps predict Patient Experience before it happens, trigger real-time PX interventions, collaborate within the Care Team and beyond and integrate patient experience across the patient's journey.

Los Angeles County, California, Us

Ephlux Insights is contributing to the knowledge economy, especially on the work of academics, business leaders, marketers and technologists towards enhancing the customer experience across industries.We aim to disseminate best practices, case studies, functional research and innovative ideas to empower future leaders with a mindset that capitalizes on the opportunities generated by rapid organizational, technological and societal change.

Manage a portfolio of key customer accounts from US, UK, Middle East, India and locally. Headed all Business Development activities for Application Services division. Drafted, executed and matured the marketing strategy and the BD lifecycle including prospecting, due-diligence, establishing business rapport, business analysis in liaison with Development division, delivering proposals, negotiating contracts up to closure of sales.Liaison with finance dept. for invoicing, collection follow-up. Leads generated from international offices in US, UK, Middle East & partner channels in US, UK and India.Managed a team of Business Development Managers, Business Analysts, Project Managers & CRM representatives. Identified and established partnerships with Resellers for ITO and BPO services including medical transcription, call center and KPO services.

Initiated, architected and spear-headed a mobile-based value added service delivery platform from conception to production with various telcos, service suppliers, payment systems, marketing agencies and media channels.Marketed the platform , negotiated the contracts and got the platform connected to all major telcos: Mobilink, Ufone and Telenor. The platform ran live with various Media channels including ARY Digital Network, AAJ TV, FM 89, FM 100, FM 101, FM 106.2 and FM 107Connected the platform with TCS and with Sony Ericsson campaigns on FM107. SMS based interactive marketing campaign and analysis for various companies on various media channelsStarted the negotiation process of the platform’s integration with MNET Payment switch and various banks including Union Bank, MCB, Bank of Panjab, First Women Bank.

Responsible for managing custom enterprise application projects from pre-sales to deployment and beyond. Managed a team of Business Analysts, Technical Archtiects, QA Lead, Technical Leads, Software Engineers and Deployment Engineers mostly on Java Enterprise and Oracle technologies.Responsible for initiating and managing Process Management plans and superivsing its compliance in various projects. In liason with QA and Configuration Management team, formulating and rolling-out of internal project management and client management systems and procedures throughout the company.

Actively worked for the Saudi and Middle East Hospitality, accommodation and real-estate industry including Hajj and Umra e-travel packages. Managed and successfully delivered projects using both custom-made enterprise applications and standard GDS (Global Distribution Systems), CRS (Centralized Reservation Systems) and Hopitality service delivery platforms.Managed most of the key projects and customers of the company especially in the Middle East including Labbaik, NISSAN, FUCHS Petroleum, Al-Hamrani Group and Saudi Airlines. Responsible for Project Management, Onsite, Onshore & Offshore Client Management, Contract Administration, Resource Management, Recruitment and Appraisals, Planning, Reporting, RFP Analysis, Pre-sales Proposal Preparation, Risk Management, Sales Presentations, Contract Renewal and Performance Reporting and SLA compliance.

• Technical Analysis/Design• Software Development & Documentation• Client Communication, Resource Management• Project Planning, Tracking

Mba, Marketing, Mis

Bachelor Of Engineering, Computer Systems Engineering