Alina Thai Email & Phone Number

• Coordinate Nightly menus and special menu request for clients• Creates and sends out homestand email to nightly suite clients• Collaborate with sales team on everyday tasks to ensure quality experiences for clients• Coordinate Audio and Visual Request for premium spaces during game days• facilitates contracts, invoicing, ticket prints and all other non-game day/concert request • Handles hiring of Premium Services Intern• Coordinates all Digital ticketing for Premium department • Support Premium Service Team in hiring and training game day concierge staff• Assigned Pre-Game Meetings to coordinate

• Supervised concierge staff and prepare game day material as needed• Assisting clients with planning nightly orders • Checking game day suites, picnic areas, and club areas to ensure hospitality and catering needs • Mailing out all nightly suite request to clients• Supporting director, manager, and coordinators with making contracts for suite events• Helping the Sales staff in transitioning from current stadium Globe Life Park to new stadium Globe Life Field (2020)

Arlington,Texas

• Trained new Ticket Operations Assistants• Supervised box office ticket sellers• Oversaw ticket operations• Worked closely with Group/Season Ticket coordinators and Account Executives• Provided customer service to Season Ticket Holders regarding exchanges, myrangers account and Forwarding digital tickets.

Arlington, Texas, United States

Arlington, Texas

• Resolving all ticket issues during an event • Settling all cash deposits for each event and making banks for ticket sellers• Supervising ticket sellers on event days

• Assisted ticket operations staff with day to day operations • Processed suite payments • Mailed out suite tickets per event • Assisting sales reps with ticket related issues• Supervised ticket seller on an event base.• Resolving all ticket issues during an event • Settling all cash deposits for each event and making banks for ticket sellers

Grand Prairie, Texas

• Assisted with box office duties• Handled will call and ticket printing• On Field promotions