Alina Thai Email & Phone Number

• Coordinate Nightly menus and special menu request for clients
• Creates and sends out homestand email to nightly suite clients
• Collaborate with sales team on everyday tasks to ensure quality experiences for clients
• Coordinate Audio and Visual Request for premium spaces during game days
• facilitates contracts, invoicing, ticket prints and all other non-game day/concert request
• Handles hiring of Premium Services Intern

• Supervised concierge staff and prepare game day material as needed
• Assisting clients with planning nightly orders
• Checking game day suites, picnic areas, and club areas to ensure hospitality and catering needs
• Mailing out all nightly suite request to clients
• Supporting director, manager, and coordinators with making contracts for suite events
• Helping the Sales staff in transitioning from current stadium Globe Life Park to new stadium Globe Life Field (2020)

Arlington, Texas

• Trained new Ticket Operations Assistants
• Supervised box office ticket sellers
• Oversaw ticket operations
• Worked closely with Group/Season Ticket coordinators and Account Executives
• Provided customer service to Season Ticket Holders regarding exchanges, myrangers account and Forwarding digital tickets.

Arlington, Texas, United States

Arlington, Texas

• Resolving all ticket issues during an event
• Settling all cash deposits for each event and making banks for ticket sellers
• Supervising ticket sellers on event days

• Assisted ticket operations staff with day to day operations
• Processed suite payments
• Mailed out suite tickets per event
• Assisting sales reps with ticket related issues
• Supervised ticket seller on an event base.
• Resolving all ticket issues during an event

Grand Prairie, Texas

• Assisted with box office duties
• Handled will call and ticket printing
• On Field promotions