Alicia Navarro, Cmp, Des, Mshtm Email & Phone Number

Berwyn, Il, Us

Chicago, Illinois, United States

Greater Chicago Area

• Member of the team that reformatted the spring and fall conferences from an in-person conference to fully Virtual events.• Responsible for the overall preparation and implementation of all logistics pertaining to multiple meetings and events. Including but not limited to the management of timelines, providers, contractors and vendors.• Assists in the development and forecasting for fiscal year budgets, as well as keeping withing those budgets.• Collaborates with multiple departments to prepare overall plans, timelines, and required materials. • Manages conference staff training, pre-conference, and post-conference meetings.• Provides guidance to staff on all technology-related initiatives and advancements related to the conference and other meetings.• Leads various staff conference advisory groups, including the creation of the equity, diversity and inclusion conference advisory group.• Participates in all Conference Committee meetings and serves as a staff contact for host city advisory group.• Supervises the Meetings Associate and any contractual employees within the department.• Member of the staff Justice, Equity, Diversity and Inclusion working group.• Founding member of the Latinx employee resource group.

Chicago, Il

• Streamlined and managed the process for submitting, reviewing and selecting sessions, and prepared the logistics for several ALA special sessions at both conferences.• Create, launch and manage meeting submission sites for two large citywide conferences with an average of 4,500 submissions over all sites.• Manage presentation management database, including speaker releases, for an average of 300 sessions with approximately 500 speakers.• Act as staff liaison for various member groups, including the ALA conference committee, poster session committee and conversation and Ignite session committee• Developed a mobile application for each conference along with extra tools for conference staff and vendors, as well as managing communications from the application during the conference.• Continually implement new technology for in-house use before and during conference.

• Assisted in the coordination of logistics, including catering, phone, internet, and A/V.• Managed ADA and other accessibility services for both citywide conferences• Staff liaison to poster session committee• Updated conference websites• Served as the President-elect and President of the ALA Staff Association

• Provided on-site and event support pre- and post-conference for two city-wide conferences.• Assisted in the coordination of logistics, including catering, phone, internet, and A/V.

• Managed logistics, registration and housing for up to six conferences and events per year.• Main contact for all venues and vendors from proposal through contracting and execution• Managed budgets for conferences and events, ranging from $20,000 to $150,000

Chicago, Il

• Supported USHLI staff and volunteers during the conference as needed • Assisted in conference move-in and set-up as well as pre- and post-conference meetings• Produced and managed projection & run of show during all meal functions

Chicago, Il

• Contacted former students and assisted them in preventing their student loans from defaulting • Quality control specialist and tracked information for accuracy within the database• Facilitated team building exercises and coordinated staff events as a member of the staff ambassador group

Cicero, Il

• Coordinated special events such as festivals, awards banquets, graduations, and performances• Facilitated pre- and post-event meetings• Created safe and accessible space for each event, with the assistance of facilities and security• Worked with all event vendors and suppliers• Processed purchase orders for payments to all vendors and suppliers and verified payment• Recruited, trained and managed volunteers

Ms, Hospitality & Tourism Management

Activities and Societies: PCMA, MPI, NSMH, HSA

Ba, Psychology

Associate Of Arts (A.A.), Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Student Member of the Board of Trustees, HALO, MAP, CAB, GLBT Student Alliance, Anime Gamers Union