Ali Nazim Khan Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

•Manage day to day activities of the Pathology and Laboratory Medicine’s business unit to ensure efficient operations•Oversee the recoveries of compensation, supplies and reagents from contracted users•Oversee the timely billing and invoicing of laboratory testing services using hospital’s billing software•Handle client escalation issues relating to billing and invoicing•Oversee database mining of laboratory tests for billing purposes, analyze to ensure accuracy and manage the data integrity of the billing master•Develop pricing for lab services and participate in the preparation of proposals for lab services•Monitor the Business Unit’s workload and workflow and implement necessary process improvements where required•Communicate with laboratory clients and stakeholders regarding changes in laboratory fees, testing methodology that affect pricing•Liaise with Finance regarding aging accounts and billing contradictions•Manage, coach and mentor a team of employees comprised of Customer Service Coordinators, Billing staff and Data Analysts•Participate in hiring of staff and ensure newly hired staff are appropriately trained •Execute resource loading and balancing among team members•Handle and maintain all laboratory services contracts and agreements ensuring renewal if applicable•Ensure transfer of funds from clients if applicable and/or prompt payments of fees•Oversee the annual renewal of MSH laboratory license with the Ministry of Health and prompt payment of fees•Participate in the preparation of lab services proposals•Prepare reports on lab revenues, test volumes, trends and make presentations to senior lab administration as required•Participate in the preparation of annual operating budgets, monitor expenses and run rates•Participate in the financial analysis of proposals for capital equipment and/or supplies•Participate in the development of business cases and analysis of cost benefits

Amarillo, Texas Area

Contact a variety of healthcare providers and hospitals within the area served by the Breast Center of Excellence – BCE.Manage funds and administrative matters of the Center for all state and Federal funding. Assist in getting participant status for NQMBC and NAPBC in gathering data to obtain full accreditation.Serve to compliment the Outreach efforts of the Breast Center’s CPRIT grant programs, helping to expand the volume of patients helped and the area of influence of the grant program.Market the Breast Center to various media outlets and other venues in collaboration with the marketing department. Develop and maintain various social media outlets concerning the BCE and women's' health information. Serve as Liaison between the Breast Center and TTUHSC institution’s Marketing office, to coordinate activities and efforts. Unify the marketing efforts at both campuses to enhance the program profile. Develop marketing plan for program expansion on other campuses.

Amarillo, Texas Area

To perform complex and confidential administrative duties using a high level of discretion, interpretation and independent judgment. To organize and supervise patient services specialists and nursing staff and manage business aspects of the division. Supervise clerical staff and develop/maintain a strong front office team ensuring that internal and external customers receive great customer service and that the day-to-day office operations of the division are handled smoothly and effectively. Coordinate hiring, interviewing and training of certain clerical and administrative positions; Instructs, assigns work, reviews and coordinates activities of personnel, including salary increases, transfers and promotion, dismissal of employees with unsatisfactory work or behavior; reports and initiates disciplinary action as necessary.Compose correspondence for the Department Chair, securing information when required and using discretion as to format and content; Performs other project management duties as requested by the Department Chair and Administrator.Primary staff liaison for department faculty and staff with general office needs including assistance with use of computers, printers, copier etc.Work with various departments of the university in coordinating program needs for current and future activities.Resource allocation for administrative and nursing staffRecord keeping for department administrative and nursing staffTo ensure policies and procedures set by Head Office are implemented effectively in the department

Amarillo, Texas

To perform complex and confidential administrative duties using a high level of discretion, interpretation and independent judgment. To organize and supervise certain clerical and business aspects of the division. Supervise clerical staff and develop/maintain a strong front office team ensuring that internal and external customers receive great customer service and that the day-to-day office operations of the division are handled smoothly and effectively. Coordinate hiring, interviewing and training of certain clerical and administrative positions; Instructs, assigns work, reviews and coordinates activities of personnel, including salary increases, transfers and promotion, dismissal of employees with unsatisfactory work or behavior; reports and initiates disciplinary action as necessary.Compose correspondence for the Department Chair, securing information when required and using discretion as to format and content; Performs other project management duties as requested by the Department Chair and Administrator.Primary staff liaison for department faculty and staff with general office needs including assistance with use of computers, printers, copier etc.Work with various departments of the university in coordinating program needs for current and future activities.Resource allocation for administrative and nursing staffRecord keeping for deparment adminstrative and nursing staffTo ensure policies and procedures set by Head Office are implemented effectively in the department

Amarillo, Texas Area

•Managing office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.•Supervision of patient scheduling, registration, financial counseling, medical records, billing & collection, data entry & processing and cash posting•Managing office efficiency by planning & implementing office systems, layouts and equipment procurement. Designing and implementing office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.•Keeping management informed by reviewing and analyzing special reports; summarizing information; identifying trends.•Managing office staff by recruiting, selecting, orienting, and training employees.•Achieving financial objectives by preparing annual budgets; scheduling expenditures; analyzing variances; initiating corrective actions. •Contributing to team effort by accomplishing related results as needed.•Reconcile account information, Oversee billing, coding, and collections, Submit claims to insurance, Process Company’s response to claims, Submit billing statements to patients.

My role was to identify and select new business opportunities and prepare analysis for business viability and provide guidance to product management to formulate marketing strategies and prepare marketing plans for new molecules, new product lines and drug categories and new clienteles using market intelligence and feasibility assessment •Product Registration & Development Functions:Spearhead and provide support in developing registration dossiers in liaison with R&D, QA / QC, Marketing, Finance and Supply ChainTo develop and implement strategies for product developmentEnsure close follow-up of MOH activities (through agendas / minutes of meeting / decision of the meeting) for approval of products and PAC / DPC for price fixation and re-fixationProvide facilitation in the changes desired by marketing department in already marketed products for enhancement of product image /cost effectiveness/ product competition in the marketBrand name finalization, packaging finalization, costing and all pre-launch and launch activitiesLine and Brand Extension•Regulatory Functions:Keep track of Registered, under-registration, deferred, and withheld products Market vigilance and intelligence for new registrations and product launches by other manufacturerKeep track record of MOH Meetings for new registration and pricing of the productsTo ensure timely updates regarding marketing dynamics to senior management. Identify and process price revision/ hardship cases and keeping track on the cases. Spearheading meetings and Agenda/Minutes of the meetings. Record management

Monitor performance of compliance related activities on a continuing basis, taking appropriate steps to improve its effectiveness. Review policies and procedures for the compliance related activities. Responsible for overseeing the AML Compliance responsibilities for Branch Banking profiling, customer identification, enhanced due diligence and filing of incident reports and alerts. Review daily and monthly AML reports and MI, document and evidence reviews. Collaborates with other key stakeholders to focus on compliance issues for investigation and resolution. Consults with the Legal / Compliance / AML coordinators as needed to resolve complex issues. Identify and highlight critical high risk areas within the Retail Bank and provides general guidance on how to respond. Provide reports on a regular basis and as directed or requested by management to keep them informed of the operation and progress of compliance efforts. Respond to suspected violations of rules, regulations, policies, procedures and standards of conduct by evaluating or recommending the initiation of investigative procedure as well as developing and overseeing a system for handling such violations. Advice management about violations detected during the inspection exercise. Maintain proper records of detected violations and actions taken by management for record keeping / audit trail. Oversee implementation of systems to prevent money laundering and terrorist financing. Ensure that management and staff are notified of changes in laws and regulations impacting the compliance program. Assist employees in conducting effective way for carrying out the rule, instructions and the applied standards and escalate as necessary. Respond to queries, confirmations requested by and significant consultative or discussion papers issues by regulatory authorities.

Handled marketing and sales of all the 10 Barclays SSCs. Managed sales force of 100 persons for sales and telemarketing staff including 10 SSC Managers. During my tenure the deposit base has been doubled and SSCs managed to achieve the deposit targets.

Worked in Analytics & eBanking unit of Consumer Bank. I have launched ATMs and Barclays Visa Debit Cards in Pakistan. Core responsibilities include procurement of ATMs, identification of sites for ATM deployment, Vendor Management, Liaison with Leading fuel Stations, Hotels, Clubs, Airports for offsite ATM deployment and MIS. Coupled with these were added responsibilities of launch of VISA Debit Card, VISA and 1LINK (local switch) certifications, liaison with card production company and finalization of stationery for debit card and ATM card related stationery, end to end. As a Manager Implementation I was also overseeing all the Consumer Bank Projects, working closely with the Director Consumer Bank. Since the launch of the bank I am involved in Project Management including coordination with all stake holders for timely closures. I have been able to manage all projects prior to the launch meeting the deadlines efficiently.

Following the formal launch of the UBL Retail Banking Group, I was made responsible for the all branches and network related operations other than sales. Responsibilities include: liaison with Finance for budgeting, coordination with stake holders for branch infrastructure and managing product team for ATMs.

Responsibilities included planning and operational management of the entire domestic UBL Network of 1066 branches for other than business activities, managing branch branding for the entire network in line with the new branch fascia regime launched in 2006. Other major responsibilities included relocation of non-performing branches, new branch license acquisitions and Branch site identification for expanding the domestic network. Coupled with these were added responsibilities of managing alternate branch delivery channels such as Full Function ATMs and initiation of Sub Branches. Responsibilities beyond the branch network included planning and execution detailing for offsite ATMs.

Responsibilities included; procurement of ATMs, identification of sites for ATM deployment, Vendor Management and MIS. I was also responsible for the transformation of Money line, UBL’s Flagship remittance product into a franchised operation of Western Union in Home Remittances.

Involved in strategic planning of the organisation. Generating marketing / business plans, setting directions, monitoring, leading and analyzing was the core job. I was heading a team of 80 sales staff, having direct interface with the leading ophthalmologists and KOLs. Coordination with supply chain and distribution activities of the organisation were also my responsibilities.Spearheaded marketing team and launched two products, one of which is currently the leading product in the respective therapeutic class.

Handled a portfolio of 9 gastrointestinal products for all marketing and planning activities. Prepared marketing plans and product collaterals for sales staffAchieved sales figure of CAD 10 Million and contributed 15% towards the revenue of the total organization and achieved sales growth of over 30% continuously for two years

Launched state-of-the-art Blood Glucose Monitor. Achieved the assigned target consequently for four quarters. Responsible for one of the leading hospitals and Regional Distributor for Medisense Blood glucose Monitors and strips.

Master Of Business Administration, Marketing

Bachelor Of Business Administration - Honours, Marketing