Aline Assaf Daou Email & Phone Number

Lebanon

Beirut, Lebanon

- Support project proposal writing with respect to logical frameworks, indicators and evaluation plans.- Prepare and initiate MEL system and tools for all Berytech's programs. - Monitor programs progress, provide insights and recommendations to program staff and local partners to improve based on MEL data.- Lead baseline and evaluations tasks for programs at field level (TOR & design, coordination, report review, workshop, ...).- Develop in-house tools and data management systems to track MEL indicators across the organization- Oversee and participate in data collection, processes analysis and quality control.- Organize and conduct Learning-to-Discussion sessions with programs staff to reflect on findings, agree on action plan and make sure learnings are documented and maintained.- Develop appropriate internal evaluation systems and conduct internal evaluations where needed.- Synthesize data from monitoring data to generate a quality monitoring report. - Elaborate, develop, monitor and improve Berytech's Quality Management System.- Organize and deliver trainings for staff.- Support management of external evaluations (recruiting consultant, drafting TORs,...).- Participate in MEL related Working Groups and maintain close working relationships with counterparts in other relevant International NGOs, local NGOs and association. - Follow up and ensure proper EBN EUBIC certification for Berytech management system. - Ensure that programs are conform to SDG goals and follow up related indicators.

Beirut, Lebanon

- Managed and conducted internal audits; set and monitored audit programs based on company context and international standards, prepared & conducted audits, recommended different methods that develop processes to achieve organizational goals- Developed and maintained effective quality management system to keep desired level of excellence; oversaw all activities, edited and updated required procedures upon ISO9001, ISO45000, CE directives and process mapping concept- Improved employees quality knowledge; assessed need, prepared and delivered presentations to the team- Created and sustained strategic alignment between organization processes and company strategy; understood vision, reviewed system activities, performed risk assessment upon ISO31000, initiated & followed up on action plans- Monitored and measured system performance; defined KPIs, created and updated reportingstructure, created required statistical charts for results, validated and followed up on analysis- Handled corrective action to ensure continuous improvement of system to meet customer & regulatory requirements; created awareness, made root causes analysis using different tools, selected & followed up on appropriate solutions - Reviewed quality system performance at planned intervals to confirm effectiveness and alignment with company goals; prepared and conducted management review meetings- Monitored customers feedback; contacted customers to fill surveys and followed up on their comments and requests- Initiated and managed improvement projects to maintain updated system based on market needs and company strategy- Maintained system certification; coordinated with certification body/third party to conduct required audits, followed up on reports- Controlled distribution, access, retrieval and use of documented information through filing instructions with appropriate access rights- Validated software and automation systems in coordination with digital team

Beirut, Lebanon

- Assisted in improving awareness of quality management system through trainings and workshops- Prepared and conducted internal quality audit as a team member- Monitored performance of quality management system; followed up to get results of key performance indicators, assisted in preparing dashboard and trend analysis- Ensured continuous improvement of quality management system; logged new change requests received, prepared and launched new documents- Helped in preparing access rights matrix based on approved filing instruction and job description- Logged and monitored corrective actions; updated the software, followed up with assigned person to ensure implementation of the actions agreed upon within the set deadline- Assisted in preparing management review meeting agenda and followed up on the minutes of meeting generated- Helped improve projects planned every year within the company

Certification, Lead Quality Auditor, High Grade On Exam

Bachelor, Business Administration - Finance

Bachelor, Business Administration - Finance