Aline Endo Pgd, Bcomm. Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

• Effectively manage workload and contribute to a team culture;
• Coordinate approvals and associated delivery requirements for appointment of new agents, renew of current agents, agent's performance review, warning letters and termination of agreements;
• Maintaining key stakeholders relationships and networks and participate in meetings and activities which enhance these relationships;
• Being a key player and fostering collaboration in the Salesforce initiative at ECA.
• Accurately agent data into RTO database and assist in the management of information between internal stakeholders such as: Accounts, Admissions, Compliance, IT and the International Recruitment team (sales).
• Initiated, set up excel sheets to track and monitor agents documentation.

Sydney, Australia

• Diary management and management of meeting rooms;
• Handling events coordination, both internally and externally, as well as, booking flights, catering and accommodation;
• Handling queries and complaints via phone, email and general correspondence; and ensuring messages are passed to the appropriate staff member on a timely basis;
• Managing office supplies such as stationery, food, equipment and furniture;
• Performing ad-hoc administration duties including update invoices into Xero;

Sydney, Australia

• Assisting with the development and implementation of administrative processes that ensured accommodation and general welfare arrangements to Trip Study’s international students;
• Handling enquires and providing excellent customer service, advice, guidance and support to students regarding programs and services;
• Providing excellent customer service, advice, guidance and support to students regarding programs and services;
• Working with key stakeholders nationally to play a major part in delivering the Trips Study strategic plan;
• Participating in team meeting to communicate operational activity and to contribute to the operation of the team;Acquired Skills:
• Customer service excellence;

Brazil

• Creating and providing reports both internally and externally to aid in the target marketing of print and digital campaigns;
• Identifying, analysing and interpreting trends or patterns in complex data sets;
• Staying current with developments in online advertising, advertising technology and online media to delivery individual strategies to target customers;
• Assuming responsibility for successfully executing assigned specific projects/tasks based on direction from manager/director; Acquired Skills:
• Sales and negotiation;
• Focus and strategy;

Brazil

Brazil

• Evaluating customer research, market conditions and competitor data and implemented plans changes as needed;
• Contributing to the total effectiveness of the department, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member.
• Developing and maintaining marketing database, including client and prospect information, mailing list applications, etc.Acquired Skills:
• Teamwork
• Verbal communication
• Researching

Statement Of Attainment In Business Administration Skills, Business Administration, Management And Operations

Diploma, Marketing

Bachelor Of Communication, Advertising