Marketing and CRM Specialist- I'm working in the digital marketing market, helping businesses to leverage their digital strategies through the planning of Content Marketing actions, Inbound Marketing and the use of Social Media for online positioning and authority.- As a Marketing professional, I was responsible for creating promotional and/or advertising campaigns, idealizing and organizing participation in fairs and events, coordinating product launch actions, customer experience actions, conducting research to identify the consumer profile in the market. Providing the Board with strategic market information. I worked for 8 years with Retail Marketing and now I'm specializing in Digital Marketing and CRM.- My differentials and strengths are interpersonal relationships, customer service and empathy.- I am passionate about Customer Success and I believe that this is the basis for all success!