Aline Marchetti Email and Phone Number

Responsible for leading global cross-functional initiatives that align with the marketing and go-to-market strategies for SAP foundational support portfolio, driving the growth of the SAP Cloud Success Services organization.Key responsibilities include, but not limited to the following:• Lead internal projects aimed at streamlining processes and implementing improvements to enhance overall efficiency and effectiveness.• Manage internal communications, and driving promotional activities. • Collaborate on internal enablement initiatives for front-office roles• Collaborate with Marketing to ensure alignment in marketing collaterals content, overseeing campaign operations, orchestrating customer events, curating compelling success stories.

Acted as the global lead, overseeing a virtual team of 10 colleagues located worldwide, responsible for driving the creation of customer external references focused on the SAP Enterprise Support portfolio.

Customer-facing role responsible for driving and building sustainable customer relationships with key-SAP accounts. Key tasks include but are not limited to the following:• Develop a trusted relationship with customer key stakeholders and decision makers, to support them in reducing their cost of operation, achieving a high level of business continuity and to integrate innovation• Understanding key elements of the customer’s IT environment to attend customer needs and tracking account activity;• Align SAP support offerings to customer business strategy and goals.

Acted as a global co- lead, overseeing together with another colleague, a virtual team of 10 colleagues located worldwide, responsible for driving the creation of customer external references focused on the SAP Enterprise Support portfolio.

Responsible for driving the creation of customer external references from start to completion, focused on the SAP Enterprise Support portfolio for LAC region

Acted as point of contact for internal and external success stories related to SAP Enterprise Supportincluding Customer References, Customer on stage, Customer Showcases, etc.

My main task was to provide remote technical support for SAP customers worldwide for SRM (Supplier Relationship Management) system - Material Management area.However, I used to get engaged with other internal initiatives, such as: - Participation on the Employee Engagement Team, which is a group of an average of 10 colleagues who represent their Teams to discuss and proposes new ideas and Projects about Product Support and SAP processes. - Participation on a Project to define and propose new rules for the Global SRM Team.- Constantly sharing knowledge on internal and external Wiki as well as Blogs in the SAP Communities and Forums, - Delivery of workshops about specific SRM areas to the Team, - Participation on an internal Rotational Program which included the exchange of Roles with colleagues from Critical Incident Management area, - Participation on Internal Audit Exams regarding Product Support Business Processes

I worked in all sub areas of the Payroll Department: Hire, terminations, leaves, vacation, benefits and End to end processing of company payroll. This also includes Preparation of payroll related reports for managers and Complying with relevant legislation and regulations to meet internal and statutory obligations

My main task was to provide remote technical support for the Payroll System of RM Sistemas to the Brazilian customers.

Started as an Intern on this Company. After my graduation I was hired as a Payroll Consultant. I was mainly responsible for the Hiring area, which also includes the training deliveries about the Company HR Business Processes to the new hires.