Aline Araujo Email and Phone Number
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Aline Araujo personal email
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Senior business executive with solid experience acquired over 18 years of experience in multinationals and startups, acting in multiple channels of different segments. Systemic vision and focused on business management leadership, defining and monitoring strategies and their execution, acting in the development of the organization. Experience in management, restructuring and startups of commercial areas and teams: internal and external sales, door-to-door sales, consultative sales, regional partnerships, indirect sales and new business units; Experience in the B2B and B2C markets: electric solar energy, solar farm, mass products, online media, landline telephony, mobile and advanced data network, loyalty products; Expertise in sales, mass products, consultative and high value-added in multiple sales channels. Strategy and goal oriented: increase in sales volume, increase in productivity, optimization of sales costs, as well as analytical vision to define the sales strategy, business expansion plan and value creation. Experience in the creation and implementation of new products / services and redefinition of business models, for expansion or adaptation to identified markets, with a focus on rollout of the operation and increase in performance combined with process efficiency. Leadership, identifying talents whose profiles are aligned with the challenges of the area, professional development, successor training, delegation and engagement of high-performance teams; Skills in resilience and articulation, sense of urgency and decision making, leadership of strategic projects, crisis management, negotiation, influence and impact. Awarded for 3 consecutive years as best sales professional FDV Telefônica Brasil and best sales case for 2 consecutive years Telefônica SP. Advertising professional with an MBA in Business Management. Fluent in English.
Indigo
View- Website:
- indigoag.com
- Employees:
- 1411
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Head Of Branding And CommunicationIndigoState Of São Paulo, Brazil -
Head Of Branding & CommunicationIndigo Jan 2019 - Present -
Sales DirectorEbes - Empresa Brasileira De Energia Solar Feb 2017 - Dec 2018Campinas• Strategic management of commercial activity, structuring differents sales channels, commercial planning, development of new business• Responsible for the startup of the commercial area - from the construction of the product commercialization model, design and structure of sales channels, goals, incentive salary program, model, implementation of KPIs, team structure and respective scope of action to stabilize the area;• Construction of the BP of the area, definition of budget, management of the P & L; business process design• Strategic planning for commercial expansion;
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Sales ManagerMultiplus S/A Jun 2013 - Feb 2017São Paulo Area, Brazil• Management of the commercial activity with the strategic planning for the construction of new business models and generation of value through loyalty:• Responsible for the startup of the retail area - from a construction of the goal model and incentive salary program, design and implementation of KPIs, team structuring, jobs descriptions from the startup to the stabilization of the results;• Management and development of new partnerships with important players in the segments: e-commerce, tourism services, tourism, among others;• Responsible for 16% of Multiplus's total revenues;• Management of high performance team (5 direct, between managers and senior consultants);• Development and generation of value for new business - Specialist in consultative sales;• Leadership of long-term strategic projects - approximate maturity time of 18 months;• Construction of business models and proposals for the areas of M & A and Venture Capital -
Sênior Account ManagerTelefonica Jun 2012 - Jun 2013 Responsible for the operation start in buildings, shopping malls and condominiums, leading a team of 12 people and a portfolio of approximately 5,000 clients Restructured the team with the responsibility of commercial management, including scaling of individual goals; generating a 38% increase in sales, with a 30% growth in the main product of the portfolio (broadband connection) Engaged the team through leadership, training and focus on results; achieving a 25% increase in overall performance, exceeding the overall team goal (from 80% to 105% of the monthly goal); Obtained the Best Team Performance Award during the first semester of 2013, as recognition for the increase in individual productivity, going from 60% to 100% of the team reaching a minimum of 80% of the monthly goal. -
Senior Corporate Account ManagerTelefónica Jan 2011 - Jun 2012• Gerenciamento de carteira de 15 grupos empresariais com faturamento médio de R$ 1 milhão / mês • Criar e executar procedimentos e processos, com foco no resultado rentável e no alto desempenho no índice de retenção de clientes.• Identificação e conversão de oportunidades de upsell.• Relacionamento, blindagem de clientes e re-negociação de contratos.• Prospecção e venda para novos clientes privados e processos licitatórios para clientes públicos.• Identificação de novos nichos de mercado e oportunidades de novos negóciosPrincipais Resultados - Manutenção em 100% da base de clientes da carteira. - Prêmio melhor profissional de vendas FDV Telefônica São Paulo 2011 - Prêmio melhor Case de Vendas 1º semestre 2011- 35% de aumento no aumento do faturamento da carteira 11x10- 20% de redução na inadimplência da carteira 11x10; - Melhoria no relacionamento e na imagem da empresa junto aos clientes -
Account ManagerTelefónica Jan 2009 - Jan 2011• Gerenciamento de carteira de 50 grupos empresariais com faturamento médio de R$ 50 mil / mês • Identificação, prospecção e criação de relacionamento com médias empresas para desenvolvimento de novos negócios.• Desenvolvimento e execução de plano de ação para crescimento do índice de satisfação e garantia de receita• Criação e implementação de novas tarifações e produtos/serviços de valor agregado ao negócio.Principais Resultados- Prêmio melhor profissional de vendas FDV Telefônica São Paulo 2010 - Prêmio melhor Case de Vendas 2º semestre 2010- Prêmio melhor profissional de vendas FDV Telefônica São Paulo 2009 - R$ 4.5 milhão/ano em receitas adicionais proveniente de novos contratos. - 94% de penetração de dois ou mais serviços no mix da carteira de clientes- Índice de churn inferior à média do grupo; -
Indirect Account ManagerTelefónica Jan 2004 - Jan 2009• Identificação e negociação de acordos de parcerias para incremento de volume e novos negócios.• Criação e implementação de campanhas de vendas e metas de equipe/canais.• Desenvolvimento e implementação de estratégia de sinalização e exposição da marca.• Elaboração e coordenação de plano roll-out e treinamento para lançamento de novo produto.• Participação na criação e desenvolvimento de novas features de produto e no desenvolvimento da estratégia para novos negócios.• Gerenciamento das equipes objetivando eficiência e desempenho em todo Estado de São Paulo• Responsável por definir o plano de crescimento da base dos clientes, parceiros e gestão de funcionários. • Participação no start-up Porta a Porta• Recrutar, contratar e apoiar a formação. Motivadora de pessoas.• Atuação direta e monitoramento das ações na negociação e na relação de clientes estratégicos. • Estruturação da área comercial, com a criação e definição de conceitos, regras e indicadores para facilitar a venda e administração de desempenho da carteiraPrincipais Resultados- Certificação de 100% dos canais nas categorias Prata / Ouro- Implementação do acordo de fidelidade na parceria- Atingimento anual superior a 100% em todos os canais parceiros -
Telemarketing ConsultantTelefónica Jan 2000 - Jan 2004• Participação no processo de implantação do serviço de retenção de clientes no grupo Telefônica Brasil.• Tratativa de reversão de cancelamentos• Gestão do processo e monitorias de qualidade• Gestão ChurnPrincipais Resultados- Prêmio melhor perfomance retenção 2003- Implementação da retenção dos serviços de alto valor agregado
Aline Araujo Skills
Aline Araujo Education Details
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Gestao Empresarial -
Business English -
Publicidade E Propaganda
Frequently Asked Questions about Aline Araujo
What company does Aline Araujo work for?
Aline Araujo works for Indigo
What is Aline Araujo's role at the current company?
Aline Araujo's current role is Head Of Branding and Communication.
What is Aline Araujo's email address?
Aline Araujo's email address is al****@****ail.com
What schools did Aline Araujo attend?
Aline Araujo attended Fundacao Getulio Vargas, Kaplan Australia, Universidade De Santo Amaro.
What skills is Aline Araujo known for?
Aline Araujo has skills like Telecommunications, Product Management, Pre Sales, Mobile Devices, Voip, Business Strategy, Ip, Team Leadership, Mpls, Wireless, Business Planning, Unified Communications.
Who are Aline Araujo's colleagues?
Aline Araujo's colleagues are Miss Rakhi, Kaique Santos, Divino Júnior, Vinícius Freitas, Shaktisinh Nakum, Abir Zellama, Febin Varghese.
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