Aline Brenelli Email & Phone Number

Burnaby, British Columbia, Canada

• Assisting customers with supply, services, and sourcing needs, utilizing procurement systems such as Meditech.
• Reconciling invoices, contacting suppliers, and drafting sourcing documents.
• Ordering supplies, equipment, and services, maintaining data integrity, resolving discrepancies, liaising with customers and vendors, and performing general clerical tasks as needed.
• Responding to inquiries related to order management, and coordinating communication both internally and externally.
• Meticulous attention to detail, proactive problem-solving skills, and the ability to effectively manage multiple tasks and priorities in a fast-paced environment.

Vancouver, British Columbia, Canada

• Develop and implement purchasing policies and guidelines to stakeholders.
• Incorporating requisitions into the system.
• Maintaining an automated system for tracking purchase requisitions and purchase orders.
• Processing requisition data into the system, sending, distributing, filing, and tracking purchase orders.
• Building and sustaining vendor relationships while securing approvals for routine purchases.

Vancouver, British Columbia, Canada

• Identified suppliers and solicited bids through RFP packages, evaluating responses, prequalifying and selecting suppliers.
• Represented Company’s Procurement Organization in meetings with internal and external customers.
• Received internal training to become a buyer by attending various workshops about Strategic Sourcing.
• Worked negotiating in line like office supplies, materials for chemistry classes in colleges and books to support the teachers inside classes.
• Administered and maintained a variety of contract, records, statistics, and reports and documentation with due diligence and integrity, adhering to all legal, and company, policies, and procedures.

Vancouver, British Columbia, Canada

• Uses the right methods and tools to provide accurate, valid, and complete information
• Analyzes customer needs and recommends potential products and services.
• Keep track of customer interactions and account information by organizing and maintaining electronic records
• Work with different departments to enhance customer experience
• Achieve a gold-level customer experience standard throughout the entire customer lifecycle

Vancouver, British Columbia, Canada

• Responded to customer queries with detailed knowledge of all available products both in store and phone calls.
• Organized and improved engagement with merchandise while providing outstanding customer service.
• Attended customers and made sure that no opportunity was lost to link sales and increase profitability.
• Maintained solid customer relationships by handling questions and concerns with speed and professionalism.
• Followed all store procedures while operating cash registers to ensure all prices and quantities are accurate.

Vancouver, British Columbia, Canada

• Accurately picked items for customer orders.
• Packed customer orders, double-checking the items to ensure the orders had been fulfilled properly before shipment.
• Achieved daily production targets, moving from individual orders to larger corporate orders which demanded additional commitment and responsibilities.
• Optimized how my team picked and packed the products, allowing us to process more than 100 customized packages per day.

São Paulo Area, Brazil

• Researched more than 500 products in terms of capacity, quality, versatility, and related facts as required preparing solicitation documents adapted for each line of business.
• Have successfully reduced through negotiation the cost of the line of business in office suppliers by 40%.
• Negotiated delivery schedules, payment terms, warranty periods and terms as required and ensured that contracts complied with internal policies and procedures.
• Created manuals that explain how to use the software that was developed to attend all the company purchases.
• Developed training requirements and designs, promoted and delivered procurement training.
• Worked negotiating in lines like office supplies, gifts for events and services.

São Paulo Area, Brazil

• Conducted cost/benefit analysis to identify alternatives and risks/issues and build contingency plans.
• Worked negotiating in lines like construction materials, services and tools.
• Reduced through negotiation the cost of each product in at least 20%.
• Determined appropriate solicitation strategies and methods for non-routine procurement.
• Managed supplier performance and prepared reports related to errors in shipments and/or billing.
• Collaborated with the financial department on matters related to erroneous invoices, purchase orders and similar problems.

São Paulo Area, Brazil

• Digitalized and organized contracts and documents from the previous 2 years, optimizing the way to file them.
• Identified suppliers and solicited bids through Requests for Proposals/Quotations/Information, evaluating responses, prequalifying and selecting suppliers.
• Awarded for being the best assistant at the department and entrusted to conduct unsupervised negotiations to achieve better rates for bulk purchases.
• Received internal training to become a buyer by attending various workshops about Strategic Sourcing.
• Worked negotiating in line like office supplies, materials for chemistry classes in colleges and books to support the teachers inside classes.
• Prepared and maintained a variety of records, statistics, reports and presented those to the director.

São Paulo Area, Brazil

• Audited discount coupons given by vendors country-wide.
• Independently created spreadsheets that helped the team input data 3 times faster.
• Systematized a new team workflow by leveraging the shared network resources.
• Promoted to Team Lead for a team of 15 people.
• Facilitated training for the team on how to properly use the process that I had created, listening to the feedback to further improve the process.
• Designed clear and concise reports to send to the client, which extended the contract for 3 additional months.

São Paulo Area, Brazil

• Reduced flight costs by 50% by facilitating communication between departments.
• Digitalized and cataloged contracts and documents from the previous 5 years, optimizing the way to file them.
• Negotiated with large hospitality groups utilizing the "win-win" method.
• After interviewing the team, summarized and presented all data from the interviews, improving the quality of the team’s experience while working.
• Recognized for developing many processes inside the department, being promoted from Intern to Administrative Assistant.

São Paulo Area, Brazil

Associate'S Degree, Project Management

Bachelor'S Degree, Business Administration And Management, General

Technician, Business Administration