Aline Carrullo Email & Phone Number

Sydney, New South Wales, Australia

• Manage Sales Tactical planning for the Passenger Vehicles Brand, developing and implementing strategic plans aligned with the brand market strategy.
• Steered tactical provisions leading to a reassignment of 2.1 M to be employed on strategic campaigns and new projects, contributing to increased leads number.
• Conduct market research and analysed competitors' offers to identify business opportunities and best practices to be conveyed to the management team, contributing to the decision-making process.
• Utilize CRM systems to track sales performance, analyse data, and generate actionable insights to improve efficiency and effectiveness within the process.
• Created performance reports and presentations for senior management, emphasizing lessons learned, key metrics, and suggesting areas for improvement.
• Constructed and Delivered Performance Bonus simulations leading to revenue growth.

Sydney, New South Wales, Australia

• Developed, improved, and maintained weekly/monthly reports shared with internal and external stakeholders.
• Liaise with factory to follow up production plans and act accordingly to find counteractions to eventual disruptions and/or potential challenges to be communicated within the team.
• Manage national ordering process based on market needs, fleet deals and dealers' targets and requests;
• Improved reports to control production challenges by week, identifying issues per model and assisting with a continuous follow-up of incomplete and delayed cars;
• Developed and enhanced processes to assist with stock management and give support to management on decision making process;
• Managed the Fairshare process, implementing reports to assist the field force in following up and promoting a fair distribution across dealers to have a smart ordering breakdown;

Sydney, New South Wales, Australia

- Leverage supplier relationships and closely monitor their performance in terms of delivering on time, in full and in quality through a robust Supplier Relationship Management framework. - Drive high performance and achieve both qualitative and quantitative targets in the execution of strategic sourcing projects.- Support the Product and Culinary teams.

Sydney, New South Wales, Australia

• Monitored the weekly supply of ingredients, ensuring production operated effectively.
• Ensured accurate processing of the purchase orders and within the agreed turnaround time.
• Managed deliveries with internal and external stakeholders to have products received in full, on time and in quality.
• Scrutinized the ordering and production process, assessing issues within my category.
• Collaborated with Covid and Floods management crisis plan.
• Prepared and presented presentations for supplier’s introduction and performance review meetings.

Sydney, New South Wales, Australia

• Liaise debtors' ledgers, amiable informing outstanding payments, organising its settlement while maintaining a solid relationship.
• Propelled customer service at the hotel. Activities involved communicating with clients through phone, in person, and by email. Dealing with check-in, check-out, reservations, and attending customer needs.
• Managed cash flow activities. Maintaining databases daily updated, following up payment balances, reconciling credit cards, and generating reports to supervisor analysis.
• Complied with sales leads targeted monthly goals. Persuading potential clients, and presenting proposals.
• Participated in the Covid-19 crisis management plan to recover the financial balance of the company.
• Enhanced communication among the team and different departments, leading to productive interaction.

Sydney, New South Wales, Australia

• Managed daily team schedule and tasks assigned.
• Enhanced customer service provision by arranging strategies and solutions to meet customers’ needs and deal with eventual conflicts.
• Supervise the team, anticipating possible needs and ensuring high standard service.
• Managed new staff members' training, and followed up on their progress.
• Elaborated daily reports about the service, and team performance. Aiming to generate evaluation and proposal improvements.

Sydney, New South Wales, Australia

• Provide high standard customer service, with a polite, professional, and friendly approach.
• Organised events, in accordance with management instructions.
• Manage opening and closing procedures, including cash flow activities.

Melbourne, Victoria, Australia

• Greeting guests and providing outstanding customer service.
• Training new staff.
• Looking after VIP guests.
• Managing Complaints and reporting them to management.

Rio De Janeiro, Brazil

• Increased business growth by 15%, by analysing market trends and suggesting cost reductions.
• Performed KPIs analyses, executing benchmark studies, identifying market opportunities, potential risks, and improvements demands.
• Elaborated short and long-term financial strategies to achieve company goals.
• Preparation of presentations and materials for committees, meetings, and conferences.
• Expanded communication with key clients, ensuring strong business relations.

Rio De Janeiro, Brazil

• Generated monthly and quarterly budget reports.
• Analysed expenses and created proposals to management pointing trends to be targeted.
• Managed payments and cost control reports.
• KPIs reports generation - monthly and weekly.

Rio De Janeiro, Brazil

- Analysis of patent applications and industrial design registrations, manifestation against unfavorable technical reports, fulfillment of requirements and technical subsidies to the examination issued by INPI (Instituto Nacional de Propriedade Intelectual); - Follow-up of patent applications and industrial design registrations at INPI; monitoring of.

Rio De Janeiro, Brazil

• Maximized communication with national and international clients regarding decisions through the prosecution of patent applications.
• Monitored processes and elaborated timings for patent projects.
• Assist in preparation of technical fulfilment of requirements and subsidies of patent examination.

Niterói

• Conducted different experiments techniques in the quantitative chemical laboratory, aiming to identify possible improvements in water treatments.
• Analysed environmental risks and suggest innovative solutions.

Bachelor'S Degree, Chemical Engineering, 7| A

Dean’s list TA (Teacher Assistant)

Advanced Diploma, Organizational Leadership

Advanced Diploma, Project Management

Diploma, Organizational Leadership

Diploma, Project Management