- Led the development and strategic management of Balcão 2.0, a digital platform used in over 1,400 stores of the DPSP Group (Droga Raia and Drogasil), assisting in store management and sales, driving operational efficiency and regulatory compliance.- Product Manager, also acting as Product Owner (PO), managing the full product lifecycle from requirements definition to launch and post-implementation monitoring, using agile (Scrum) and waterfall methodologies.- Defined product strategies and roadmaps, aligning deliveries with business goals and stakeholder needs, ensuring the platform serves over 10,000 daily users.- Strong experience in data analysis and analytics.- Led cross-functional teams and coordinated sprint deliveries, ensuring clear communication between technical and business areas, optimizing time and resources to deliver continuous value to the customer.- Proficient in tools such as Figma, Jira, SQL, WS Project, among others, for product management, progress monitoring, and deriving valuable insights for decision-making.- Experienced in applying agile and waterfall methodologies to ensure efficient deliveries aligned with defined goals and KPIs, significantly improving store productivity.

- Led the strategy and launch of products: Multiple Access for Legal Entities and Shared Personal Account in the Brazilian market, resulting in recognition with the Catalise Award.- Aligned product strategies with organizational objectives and coordinated cross-functional teams to achieve goals.- Managed the product lifecycle using agile methodologies, maintaining strategic relationships with stakeholders, and continuously evaluating the market for opportunities and needs.- Effectively communicated technical requirements to development teams and conducted training for non-technical teams.- Utilized data to guide decisions and strategies, negotiating effectively to ensure necessary resources.

- Led the strategy and development of the SafraInvest application, applying agile methodologies to provide differentiated digital experiences.- Independently and integrally managed business and technology areas, ensuring effective execution.- Established direct contact with advisory offices and clients, optimizing sales and continuously enhancing digital tools.

- Supervised the delivery of 70 projects related to cybersecurity, identity management, and digital banking, developing and implementing strategies aligned with company objectives.- Created and managed key indicators aligned with strategic planning, led the preparation, implementation, and continuous improvement of internal processes.- Effectively coordinated a team of 50 people, integrating PMO and operations functions, managing 100 contracts covering projects and managed services.- Collaborated and used GARTNER resources and guidance to optimize operations, acting as PMO Manager from October 2018 to October 2021 and assuming the position of Head of Operations from February 2021 to October 2021.

- Led 15 projects in different sectors, applying PMI and SCRUM methodologies to ensure timely and efficient project delivery.- Ensured initiatives aligned with Magna Sistemas' business strategy, conducting feasibility analyses and business case development.- Established and maintained effective communication with clients and stakeholders, coordinated change management processes, and empowered teams to improve efficiency and quality in project delivery.- Collaborated closely with multidisciplinary teams, ensuring an integrated approach to projects.

Implementation of the website and apps for education, catering to both teachers and students. Functioning as a Project Manager and leader during the implementation phase, I also contributed to the design of new processes, formulated budgeting policies and procedures, and managed the budgeting process. This comprehensive approach aimed to ensure the timely achievement of deadlines and goals.

- Actively participated in the implementation of financial systems for the wholesale sector.- Conducted requirements gathering to ensure a comprehensive understanding of customer needs.- Collaborated closely with multifunctional teams, ensuring an integrated approach to projects.- Implemented projects for foreign exchange operations, Working Capital, BNDES, and Funcafé.- Involved in the implementation and post-implementation of various projects, including Funcafé - Banco Pine; SICOR - Rabobank, BNDES, and CORPORATE - Banco Tokyo, among others.

- Responsible for two systems related to company opening and invoice issuance in five municipalities.- Conducted requirements gathering and documentation.- Collaborated closely with the development team, ensuring the delivery of solutions aligned with business needs.- Responsible for operational support and the dissemination of updates to systems.- Recognized and awarded for the developed systems, highlighted in the "Anuário TI & Governo" magazine in 2010.