Shareclub is an award-winning startup that provides a sustainable solution to replace disposable cups. The purpose is to supply events, cafes, and companies with reusable cups, allowing users to borrow a cup through the app and return it to one of the partners spread around the city. Scan. Sip. Return. 🌱- Leading market and UX research initiatives, including a usability survey conducted at the Dublin Coffee Festival.- Helping identify and address user needs through creative problem-solving and detailed documentation.- Collaborating closely with developers to implement design enhancements and ensure seamless execution.- Enhancing the company’s online presence by creating engaging content for the website, blog, and social media platforms.

- Supported UX research and app testing, focusing on optimizing design and user flows.- Delivered effective marketing strategies- Developed visual assets and UI components, enhancing the user interface- Adapted shareclub website to include “impact calculator”, “about”, “blog” pages.- Created social media content to drive user engagement and brand presence.

Member of the National Council for the Blind of Ireland (NCBI) volunteer staff as visual merchandiser:- Visual merchandising- Customer service- Organizing stock and ironing- Helping the manager- Pop-ups

Part-time jobs I worked while persuing my BA (Hons) Marketing graduation and UX Design professional diploma by Google Scholarship Program. The most important of them was In Aramark, from May 2021 to February 2024, assisting the company in performing their facilities services.

I worked with large-scale civil litigation for Banco Itaú, the biggest bank in Brazil.- High strategic skills and writing; - Responsible to reduce the bank's financial loss in cases where it received an unfavorable decision; - Prepare calculations for settlement,- Update internal systems; - Do procedural reports and operational controls;- Training law interns;- Mediation and conciliation.

- Writing all types of petitions, to the lower and higher courts, including the Federal Supreme Court;- Visiting the Courts;- Mediation and conciliation.

I worked representing Banco do Nordeste (Northeast Bank) to initiate judicial proceedings in the collection of debts arising from loans not paid by customers:- Writing and preparation of petitions; - Visiting courts to request the analysis of cases;- Contacting corresponding lawyers in other districts;- Mediation and conciliation.

- Customer service;- Writing of petitions;- Preparing of calculations to investigate the profit margin of the process, - Visiting customers and the courts; - Following-up of technical expertise;- Protocoling of administrative processes;- Ccourts hearings;- Mediation and conciliation;- Office administration;- Communication with correspondents in other cities to establish partnerships.

- Customer service, mostly lawyers, federal staff and students;- Preparing legal acts and documents to move cases taken to the courts;- Preparing subpoenas, letters and notices;- Scheduling hearings;- Audio and video recording of hearings.

- Monitoring judicial and electronic proceedings;- Drafting and/or editing procedural documents;- Visiting the courts to request agility in cases in which the Municipality had priority of processing;- Writing texts that served as the basis for ordinances and local laws.

- Issuance of orders, official letters, declarations and requests;- Protocol activities regarding the registration of public acts;- Carrying out analyzes and notes on functional files of former municipal servants;- Calculation of pensions;- Costumer service;- Procedural consultation.