Sócia-Proprietária
Current
Principal Confecção Ltda
Feb 2015 - Present
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Aline Feitosa Email & Phone Number
Empresária, Gerente de Serviços de TI e Gerente de Projetos
at
Principal Confecção Ltda
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Principal Confecção Ltda
Role
Empresária, Gerente de Serviços de TI e Gerente de Projetos
Location
Campinas, São Paulo, Brazil
Who is Aline Feitosa? Overview
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Quick answer
Aline Feitosa is listed as Empresária, Gerente de Serviços de TI e Gerente de Projetos at Principal Confecção Ltda, based in Campinas, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Aline Feitosa.
Aline Feitosa previously worked as Sócia-Proprietária at Principal Confecção Ltda and Delivery Project Executive at Ibm. Aline Feitosa holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Fundação Getulio Vargas.
Profile bio
About Aline Feitosa
Atualmente sócia-proprietária da FÁBRICA DE CAMISETAS PRINCIPAL.---------------------------------------------------------------------------------------------------------Anteriormente:Com 14 anos de experiência na área de TI, Outsourcing e Data Center atuando com clientes de diversos segmentos.
Listed skills include Itil Certified, It Service Management, It Outsourcing, Service Delivery, and 21 others.
Current workplace
Aline Feitosa's current company
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Principal Confecção Ltda
5 roles · 25 years
Aline Feitosa work experience
A career timeline built from the work history available for this profile.
Delivery Project Executive
• Financial Management (labor and other operational costs)• Interface among stakeholders (IBM and Customer) world wide• Continuous search for new solutions/opportunities based on the customer vulnerabilities/needs• Scope Management in sync with Quality Assurance (Customer Satisfaction)• Security & Compliance Management according to IBM Standards and contracted terms• Issues and risks management• Quality metrics and reports
Apr 2012 - Feb 2014
2007 - 2014
~7 yrs
2007 - 2012
~5 yrs
Service Delivery Manager For Domestic Accounts/Customers
As SDM I was responsible to establish a disciplined framework for communications and addressing IT production infrastructure issues. I was the primary contact between the Customers (domestics and internationals) and the Organization. Below some responsibilities:• Ensuring adherence to the IBM Global Problem/Incident & Change Management Processes• Compliance and continuous improvement of delivery processes and development of Best-Practices• Responsibility for compliance of SLAs (KPI’s, SLO’s), which were agreed with the customer, as well as the responsibility for customer’s satisfaction• Continuous efficiency increase, project expenses reduction• Escalation authority concerning prioritizing• Integration in IBM-wide organization• First escalation point for the customer• Support drive of profitable revenue growth• Continually identifying ways to reduce costs of delivering the services• Focal point between Customer’s representatives and our Service Delivery infrastructure Technical Teams for infrastructure requirements and deliverables,• Coordinating and creating RCAs (Root Cause Analysis)• Service Reporting (internal and to the customer) in accordance with the contract.
2002 - 2007
~5 yrs
2 education records
Aline Feitosa education
Master Of Business Administration (M.B.A.), Business Administration And Management, General
Graduated, Computer Science
Faculdade De Valinhos
FAQ
Frequently asked questions about Aline Feitosa
Quick answers generated from the profile data available on this page.
What company does Aline Feitosa work for?
Aline Feitosa works for Principal Confecção Ltda.
What is Aline Feitosa's role at Principal Confecção Ltda?
Aline Feitosa is listed as Empresária, Gerente de Serviços de TI e Gerente de Projetos at Principal Confecção Ltda.
Where is Aline Feitosa based?
Aline Feitosa is based in Campinas, São Paulo, Brazil while working with Principal Confecção Ltda.
What companies has Aline Feitosa worked for?
Aline Feitosa has worked for Principal Confecção Ltda and Ibm.
How can I contact Aline Feitosa?
You can use AeroLeads to view verified contact signals for Aline Feitosa at Principal Confecção Ltda, including work email, phone, and LinkedIn data when available.
What schools did Aline Feitosa attend?
Aline Feitosa holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Fundação Getulio Vargas.
What skills is Aline Feitosa known for?
Aline Feitosa is listed with skills including Itil Certified, It Service Management, It Outsourcing, Service Delivery, Pmi, Pre Sales, Outsourcing, and Project Portfolio Management.
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