Aline Grazielle Dias Email and Phone Number
Hi, welcome!I’m Aline, a Product Analyst.I’m passionate for technology and innovation. I’m curious and I see problems how a opportunity to improve a product or myself. I work for a fintech and support a new product for the zero until a monthly of 6millions in the first year and I prototype a new user browser tab to reduce the tickets about the payments. I worked for Santander, one of the biggest bank in Brazil, for four year. I have international experience and I lived in Melbourne, Australia for half year.I hava a MBA in Project Management at Universidade de São Paulo (USP).Main skills:Product Management | Project Management | Problem Solving | Creative Strategy | logical thinking | Customer success-oriented | communicativeE-mail: aline_grazielle@hotmail.com
Matrix Energia
View- Website:
- matrixenergia.com
- Employees:
- 509
-
Product Owner Zoho CrmMatrix EnergiaState Of São Paulo, Brazil -
Product OwnerStellantis Apr 2024 - PresentRemot(Fiat. Jeep, Peugeout, Citroen and Rampage Group)• Create and maintain the product backlog;• Prioritize list of features, and tasks based on business value, customer needs, and market trends;• Define acceptance criteria for stories to ensure that the development team understands what constitutes a complete and well-implemented feature;• Participate in sprint planning meetings to select user stories and tasks for the upcoming sprint;• Collaborate with the team and stakeholders to plan and prioritize releases. -
Associate Product ManagerStone Oct 2021 - Mar 2024São Paulo, Brazil• Work with senior Product leadership to help to improve the product;• Act as a bridge between technical and non-technical stakeholders. Working closely with operations and sales teams to improve the customer experience;• Collaborate cross-functionally both within the Technology team (Product, Design, User Research, Engineering) and with the broader business teams (Supply Management, Growth Marketing, Business Analytics, and more);• Collaborate with other technical teams on case resolution;• Collaborate with the engineering and UX team to prioritize client requests, balancing urgency and resource availability;• Manage live issues and bugs reported by customers, including prioritization, investigation, resolution coordination, and effective communication with relevant teams. -
Associete Product ManagerAmoraline Apr 2019 - Oct 2021São Paulo, São Paulo, Brasil• Expertise in Adobe Illustrator and Photoshop;• Prototyp tools;• Identify potential areas for improvement;• Stakeholder Communication: Communicate product plans, progress, and insights to stakeholders at all levels of the organization, fostering transparency and collaboration;• Photography. -
Customer Experience And RelationshipSantander Oct 2013 - Oct 2017São Paulo E Região, Brasil• Working with customers;• Identifying and solving problems;• Monitor and communicate progress to stakeholders, customers, and the development team• Collaborate with stakeholders and provide training to ensure effective adoption of the implemented solutions;• Establish relationships with drop-ship vendor partners and work closely with them on drop-ship product sample and image requests;• Provide support when implemented solutions have issues, and continuously iterate and improve them based on feedback and evolving needs. -
Administrative AssistantSpring Mobile Solutions Dec 2011 - Aug 2013São Paulo E Região, Brasil -
Administrative AssistantGoverno Do Estado De São Paulo Nov 2008 - Dec 2011São Paulo E Região, Brasil -
Product ResearcherBlack Tie Group Aug 2009 - Dec 2009São Paulo, São Paulo, Brasil• Create high quality questionnaires based on key questions and background from the client and commercial teams;• Engage with customers to gather feedback, understand pain points, and identify opportunities for product enhancement. -
Product ResearcherCovolan Indústria Têxtil Aug 2007 - Apr 2008São Paulo• Thinking beyond the customers and aspire to offer the best customer experience;• Draw insights from user research, experiments, and industry trends to set the team strategy and prioritize projects that sustainably grow our customer base and drive the adoption of new products.
Aline Grazielle Dias Skills
Aline Grazielle Dias Education Details
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Project Management -
Finance, General -
Fashion Management
Frequently Asked Questions about Aline Grazielle Dias
What company does Aline Grazielle Dias work for?
Aline Grazielle Dias works for Matrix Energia
What is Aline Grazielle Dias's role at the current company?
Aline Grazielle Dias's current role is Product Owner Zoho CRM.
What schools did Aline Grazielle Dias attend?
Aline Grazielle Dias attended Universidade De São Paulo, Universidade Estacio De Sá, Faculdades Metropolitanas Unidas.
What skills is Aline Grazielle Dias known for?
Aline Grazielle Dias has skills like Powerpoint, Social Media, Pesquisa De Mercado, Windows, Suporte Ao Cliente, Operating Systems, Microsoft Powerpoint, Photoshop, English, Comercial, Compras, Atendimento Ao Cliente.
Who are Aline Grazielle Dias's colleagues?
Aline Grazielle Dias's colleagues are Juliana Shimokawa, Ayumi Nomura Brito, Geovanna Duarte, Luiz Antonio Piveta Simões, Samuel Silvério, Laís Duarte, Melissa Vavassori.
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