Associate Consultant
Current• Implemented Dynamics 365 Business Central for diverse clients, ensuring seamless integration and offering solutions tailored to the clients’ needs• Conducted comprehensive requirements gathering meetings to capture business and system requirements and understand the clients’ needs and expectations from the system• Crafted functional specification documents that detail out the functionality of system features, outline necessary customizations, and serve as a foundational blueprint for development initiatives• Led data migration initiatives, effectively transitioning data from legacy systems to Dynamics 365 ERP, ensuring data integrity and operational continuity• Developed User Acceptance Training documents, enabling smooth user onboarding and providing clients with comprehensive system operation guidelines• Engaged in interactive training sessions, effectively demonstrating system functionalities and addressing client questions, ensuring proficient user adoption• Cross-trained in Dynamics CRM, designing and deploying a tailored system for a law firm client, enhancing operational efficiency and client service delivery• Built custom reports for clients, streamlining data tracking and record-keeping processes, significantly reducing reporting turnaround time and enhancing decision-making capabilities