A passionate advocate for optimizing the customer experience with a proven ability to develop and execute complex programs and initiatives, translating insights into executable treatment strategies. A strategic thinker who can effectively conceptualize change, communicate mission and strategy across functional groups, and move organizations forward in positive and constructive ways. An accountable leader who drives results through active engagement of employees in a matrixed and virtual environment while helping individuals develop their potential.
Listed skills include Financial Services, Customer Experience, Credit Cards, Strategy, and 16 others.