Co-Founder of Buzz, a consultancy specialized in training and developing Talent Acquisition teams to become Business Partners in their areas of expertise.Responsible for Business Intelligence, Backoffice, Marketing and Finance.We develop customized training programs to transform recruiting teams into strategic partners for the Business. We equip them with the skills, knowledge and tools they need to understand business objectives, identify top talent and align recruiting strategies with overall business goals.contato@buzzhro.comwww.buzzhro.com@buzzhro_______________________________________________________Co-Fundadora da Buzz, uma Consultoria especializada em treinamento e desenvolvimento de times de Recrutamento e Seleção tornarem-se Parceiros de Negócio em suas áreas de atuação.Responsável pelas áreas de Business Intelligence, Backoffice, Marketing e Finanças.Desenvolvemos programas de treinamento personalizados para transformaras equipes de recrutamento em parceiros estratégicos para o Negócio. Nós os equipamos com as habilidades, conhecimentos e ferramentas de que precisam para entender os objetivos de Negócio, identificar o melhor talento e alinhar as estratégias de recrutamento com as metas gerais de negócios.contato@buzzhro.comwww.buzzhro.com@buzzhro

Responsible for understanding, reporting and training the Latam team in the epidemiology of core diseases (COVID, Influenza, HIV, Syphilis, Vector born diseases, among others), by simplifying analysis and reporting numbers in a concise way so the teams can take leverage of all the support information provided. Develop reports based on internal revenue data and external data to calculate market size and market share, to be reported locally and globally, to Marketing, Commercial, Finance and several teams in the company.Responsible for calculating TAM (Total Addressable Market) and SAM (Serviceable Addressable Market) for all new products to be launched in Latin America, based on diseases prevalence and incidence, target population, testing recommendations and others.Work close with Regional and Local Marketing and Commercial teams to better understand information needs, in order to supply them with adequate and robust reports on the forecast of cases and potential surges of diseases.Reporting business development on the sales (revenue and tests units) perspective.Responsible for developing new reports and information formats, to always provide fresh and important information to help the business on making best decisions (E.g.: mailing with sales opportunity to commercial and marketing teams, mailing with opportunity to plan importation and inventory to S&OP team, newsletter to commercial and distributors with relevant news updates).

Focal point to support Sales Force, Marketing, Customer Service and Sales Force Effectiveness regarding all sales information, creating and developing analysis and insights to support on the company strategies.Responsible to assure that all sales are correctly reported to comply with the Sales Force structure.Responsible for developing local automatized solutions and processes digitalization, including strategic reports to measure KPIs on a global project. Main tools for this execution include Power BI and Advanced Excel.

Responsible for developing local automatized solutions and processes digitalization, including strategic reports of sell in and sell out of main Henkel categories and generation of market inputs that are used for Sales and Marketing strategy development. Main tools for this execution include Power BI and Advanced Excel. Responsible for the implementing new information control for Sales at Henkel categorizing the information and developing the reports used daily by the sales team. Responsible for vendor management for commercial business intelligence needs and focal point for global system implementation and standardization (Project Management).

Responsible for developing local automatized solutions and processes digitalization.Analysis and implementation of new tools in a regional scope, aiming company's process optimization, in order to add value to the processes.Directly connected to a software implementation in 9 countries.Regional initiatives participation which aims to increase the interaction among the contries. Acting in fronts such as digitalization, process automatization, end-to-end process alignment and regional onboarding.***Responsável por desenvolver soluções locais de automatização e digitalização de processos.Análise e implementação de novas ferramentas com escopo regional para a otimização de processos da companhia, visando o aumento de valor agregado nos processos.Diretamente conectada com a implementação de um novo sistema em 9 países.Interação em iniciativas regionais que tem por objetivos melhorar a integração entre países. Atuando em frentes como digitalização, automatização de processos, alinhamento de processos end-to-end e onboarding regional.

Responsible for fulfill and keep the SLAs of the clients registers in the company.Daily reports aiming to correct errors from the system, in order that all new registers could be done in an automatized process.Goal tracking oriented to decrease company's costs, working alongside with other areas.***Responsável por cumprir e manter os SLAs dos cadastros dos clientes da companhia.Realizar relatórios diários com intuito de corrigir erros provenientes do sistema, de forma a trabalhar para que o processo de abertura de contas passe a ser completamente automatizado.Acompanhamento de metas voltadas para a redução de custos da empresa, trabalhando em conjunto com outras áreas da companhia.

Support the sales team: customer support to smaller accounts, support on the attendance of key accounts, preparation of quotations, order placement and tracking in the system.Acting as Customer Service: help and support clients in the advent of some problem in the after sales, such as products delivery, products under warranty, payments, fiscal matters, among others.Coordinate processes with other areas: direct contact with logistics, planning, comex and sales administration, aiming to set deadlines and information flows for the customer service.Acting as Backoffice: solve bureaucratic and processual issues of current activities in the department, such as giving the required inputs on the clients register, sending documentation to clients when requested, send samples to clients and sales representatives and organize all relevant information for the area.***Atuação dentro do departamento de Lighting and Solutions (área voltada para a venda de soluções de iluminação).Suportar a equipe de vendas: atendimento de pequenas contas, auxílio no atendimento de key accounts, preparação de preços e orçamentos/cotações, colocação e acompanhamento de pedidos no sistema.Atuar como Customer Service: ajudar e dar suporte aos clientes no que diz respeito a problemas no pós venda, tais como entrega dos produtos, produtos em garantia, pagamentos, questões fiscais, entre outros.Coordenar processos junto às outas áreas da empresa: contato direto com logística, planejamento, compras, comex e administração de vendas a fim de coordenar prazos e fluxo de informações para o atendimento de clientes.Atuar como backoffice: resolver questões burocráticas e processuais do dia-a-dia do departamento, tais como dar os inputs necessários para cadastros de clientes, levantar documentos para os clientes quando solicitado, coordenar o envio de amostras para clientes e representantes de vendas, organizar informações inerentes à área.