Aline Stroessner Email & Phone Number

United States

Implemented OnShift (OS) Time & Attendance Product for over 120 accounts, showcasing project management and software integration skills.Developed and nurtured relationships with cross-functional client teams, including ownership, CEOs, CFOs, and operational team members, ensuring high client satisfaction levels.Designed, implemented, and executed effective communication and project implementation plans, demonstrating strong project management abilities.Collaborated with cross-functional teams, including Marketing, Product, Engineering, and Renewals/Expansions, advocating for clients and addressing their needs effectively.Managed a portfolio of $2.5M ARR, overseeing 116 implementation projects and maintaining relationships with 75+ clients, showcasing portfolio management skills.Reduced revenue loss through ongoing quality assurance for account retention, highlighting attention to detail and data accuracy.Proficient in remote work environments, utilizing communication tools such as Microsoft Teams, Slack, Zoom, WebEx, Ring Central, and Google Suite for effective collaboration.Excelled in technical troubleshooting and data analysis, with proficiency in SQL and database management.Leveraged CRM tools for project-based lifecycle management and demonstrated in-depth knowledge and experience in B2B and SaaS industries.Proficient in Microsoft Office applications, including Word, Excel, Outlook, Teams, PowerPoint, and Azure.Fluent in English and Portuguese (Brazilian Dialect), facilitating global communication and connections.

Processed, verified, and submitted payroll by the established deadline. Managed portfolio of 3+ mid-market and 7+ small business clients.Optimized OTD performance by 10% by leveraging Microsoft Planner and PM principles.Quickly adapted to the change in industry and organizational expectations.Reduced overpayment by 24% annually by resolving, reconciling, and making adjustments on any payroll discrepancies. Validated reports for quality assurance to investigate any errors. Minimized the number of payroll errors by 89% by implementing a Discrepancy Template.