At AlfaPeople we understand our customers’ business models and know the needs of the end users. This means that we are able to advise on and develop solutions, technologies and tools in such a way as to create new business opportunities. AlfaPeople is one of the largest Microsoft Dynamic partners in the world as well as one of the leading Microsoft CRM ISV’s (Independent Software Vendors) with more own developed CRM applications than any other partner.

At sitec, a leading VAD across the ME, We provide innovative VoIP equipment and unified communication solutions. We offers key solutions for Unified Communication, Call Centers and Office PBX including Asterisk Open Telephony. As well as full line of VoIP products including gateways and network products from SNOM, Lifesize, Sangoma, Patton, Linckom, Interactive intelligence, MS Lync, Cisco and Digium• Ensuring that Sitec has a professional presence and market share that fits the sales plans by Developing & deliver B2B company's inbound/outbound ICT marketing strategy:Planning, channel marketing, events management, exhibitions management, campaigns, Content creation & management, advertising.• Engage in co-selling and sales support activities with partners and customers for key opportunities (POC, Webinars, Demos, sell sheets, info-graphics, rich presentations and solution Drawing).• Developing corporate Marketing Plan: Direct outbound Marketing through regional channel Magazines: voiptoday.org, ITP - Network Middle East, integrator ME, varonline.com, commsmea.com.• Planning for Forums and events e.i. Gitex Dubai and executing Digital campaigns.• Develop through partner activities to support region corporate sales and marketing.• Build high-trust relationships with executives and other key contact at key customers level.• Develop reports and proposals as part of sales presentation to illustrate benefits from use of solution or service.• Consult with clients after sale to resolve problems and to provide ongoing support.• Supervise the activities of other pre-sales / post-sales specialists when working on my accounts.• Establish prospecting, follow up strategy and service level agreements.• Responsible for understanding business and technical problems addressed by the customers including key regulations, business drivers, evolving business needs, etc.• Understanding business and technical requirements and develop marketing strategies accordingly.

• Creating content, summarizing news for technological subjects.• Gathering news and original reporting from a traditional news sources and presenting them in new ways to an audience.

• Preparing and reviewing the accounting systems for clients: This means checking documents for correct legal, recording journal entries, posting to the ledger, making the inventory adjustments.• Responsible for Check bills and incoming financial transactions (coordinate and monitor the processing of Accounting transactions).• Meeting clients and business partners personally and developed business relationships, prepare contracts, provides statements of accounts & ensure they are happy to work with us.• Monthly Bank Reconciliation (Most operations with Samba & Saudi-Hollandi bank).• Provide technical support solutions covering Windows, Office, accounting system and Help induction training for new staff.

During my study period within Lebanese University, I accepted to take a new challenge within one of the leader computer & IT traders in Lebanon "Allied Systems Group", where I started with them as sales for almost 2 years and then I got promoted to become Account Manager for their main branch.Below is a highlight of my responsibility and duties as Account Manager and business development associate manager within Allied Systems Group:• Weekly reporting to the management.• Building a new customer relations through advertising and proposing needed solutions.• Prepare and administer sales contracts.• Consult with clients after sale to resolve problems and to provide ongoing support.• Troubleshoot some minor technical problems related to equipment.• Supervise the activities of other pre-sales / post-sales specialists when working on my accounts.• Providing challengeable Business module to suits customer needs.• Develop reports and proposals as part of sales presentation to illustrate benefits from use of solution or service.• Responsible for understanding business and technical problems addressed by the customers including key regulations, business drivers, evolving business needs, etc.• Understanding business and technical requirements and develop marketing strategies accordingly.

• Working as Technical Supporting the customers in hardware and software troubleshooting.• Responsible for network quality assurance.• Conducting MDTs (Maintenance Down Time) to avoid TTs (Troubling Tickets).• Network Administration (Basic Routing & Switching, Structure Cabling, I/O, Patch Panels).