Aliona Cusnir Email & Phone Number

Wellington, Wellington Region, New Zealand

Wellington, Wellington Region, New Zealand

Elevated Impact Beyond Title: Embraced product leadership role beyond my Associate Product Manager title, spearheading crucial initiatives and collaborating with cross-functional teams to ensure product success during a period of exploration and transformation. Reveal is a subsurface utility locating business on a mission to build "Google Maps of the underground". Having joined the business in pre-product-market fit stage, I was able to come up to speed with problem space and industry, and navigate a highly uncertain journey through discovery, pivot and explore a range of product opportunities, adjust in the time of change. Reporting directly to CTO in a versatile role, I am:- building a customer/user engagement and continuous discovery practice, introduced UX monitoring,- working with executives and business leaders on strategy and roadmaps, - acting as glue between sales and marketing, services team, and technology, - day-to-day working with developers on continuous delivery, and finally - stepping in as customer/user success rep, etc.

Wellington, Wellington Region, New Zealand

As Senior Consultant, worked with Inland Revenue, reporting to Director of Digital, focussing on Business Intelligence, Insights and Analytics for Gateway Services and myIR.- defined new KPIs for straight-through-processing and implemented new performance measures;- worked on customer research and data analysis to inform digital strategy, leading a cross-functional team of data analysts and engineers- worked on Gateway Services, Service Management capability review and upliftAs Senior Test Manager at Inland Revenue, delivered KiwiSaver APIs and managed end-to-end solution readiness testing, and integration testing with partners, like AMP, Booster and 13 other KiwiSaver scheme administrators.

Wellington & Wairarapa, New Zealand

Worked with Inland Revenue on a range of projects from Identity Access Management to Digital Gateway Services (REST APIs, SOAP web services) and external integration, including lead testing for KiwiSaver changes. Managed testing of a portfolio of integration projects under a larger scope of business transformation programme of work. Worked with subject matter experts and partners, working across several domains:- Government information sharing - ACC, Stats , MBIE, etc.- Bank and payments integration - Westpac, Citibank, Windcave- KiwiSaver - legacy and new APIs

Wellington & Wairarapa, New Zealand

Wellington, New Zealand

Working with new and existing clients to assess their requirements around testing, and with Qual IT team to identify and propose resourcing solutions.

Chisinau, Moldova

Working with Thomson Reuters and Raymond James Financial, as a near-shore contractor providing software quality assurance and testing services, establishing testing processes in traditional and agile projects, managing teams of 2-8 test analysts and engineers, and coordinating the clients' testing activities.

Working with Allied Testing clients, ensuring customers' satisfaction, promoting QA and testing services.Responsibilities:- Customer relationships management on senior management level, assurance of customer satisfaction, complaints and conflict situations management;- Business opportunities identification and development within existing accounts and with new prospect clients; - Initial pre-sales analysis and sales support;- Projects audit and consulting.

Chisinau, Moldova

Working with Thomson Reuters as a near-shore contractor providing software quality analysis and testing services.

Master Degree In Exact Sciences, Applied Computer Science

Area of research is on the border of several disciplines: Software Quality Models theory, Risk Theory and risk management techniques.

Certified Specialist, Mathematics And Computer Sciences

Domain of research: Statistical Methods in Econometrics: Regression Analysis, Multidimensional Scaling, Cluster Analysis, Graphical Methods.