Alioune Fall Email & Phone Number

683 Peachtree St Ne Atlanta Ga 30308

260 Peachtree St Nw Suite 2232 Atlanta Ga. 30303

Hire, Train & Develop young vibrant and talented men and women in the metro Atlanta to meet the challenge of today staffing demands, requirements and expectations in the hospitality industry Be able to bring service quality to its highest tier...Through loyalty and integrity and more importantly with passion and knowledge of the job.

683 Peachtree St Nw Atlanta Ga. 30308

. Able to effectively handle lines at restaurant . Can prioritize staff,and create an effective traffic flow pattern. . Use proper phone etiquette and phone procedures . Able to give station assignments and establish a fair rotation for staff. complete requisitions for supplies . Inspect food quality to ensure standards and sanitation are in compliance . Maintaining presence in restaurant, checking guests satisfaction and resolving food quality and service complaints . Proficient in the responsibilities of Staff in the point of sale computer system . Effectively maintain current service levels to receive positive guests comments and reach departmental and hotel service goals..Very experienced in Banquet service . Exceptional Hospitality skills. Strong Leadership Skills . Enthusiast . Great communication skills . Attention to detail . Food handler's card

Greater Atlanta Area

Develop and implement banquet practices and procedures .Design innovative strategies for staff to improve the level of banquet service Develop and strive to achieve short and long term goals .Directing kitchen and floor staff to provide excellent / memorable customer service by staying in the moment in all integrity .Supervising daily food and beverage ensuring accuracy.Relieve the banquet manager and operate the department. Ensure proper banquet check control.Use judgement and reasoning to cope with emergencies. Perform a variety of activities frequently and something without notice. Plan and carry out an activity, such as a card party or else.Plan the work for others.

Approaches all guests and colleagues in a friendly, service-oriented manner· Maintains constant communication with guests and on-site contact to ensure all expectations aremet or exceeded· Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guestsatisfaction· Coordinates with other staff and departments to arrange for the delivery of requested services· Maintains constant contact with kitchen staff to ensure complete effective communication betweenfood production and food service· Ensures all functions are set and staff is prepared and organized before required time on BEO· Inspects table place settings, including table linen, china, glass, silverware and condiments forcorrect placement and ensures that each element is clean, undamaged and attractive· Ensures proper setting of buffet tables and other food service tables· Arranges for and ensures proper sequence of service for each event· Monitors banquet team members to ensure all operating procedures are followed· Supervises clearing and post function cleanup and garbage removal· Maintains clean and orderly back areas, pre-function areas and storage areas· Assures that all china, glassware, silverware, linen, etc are returned to their proper locations aftereach event· Ensures staff training programs are implemented and measured regularly· Conducts regular staff meetings to build rapport and ensure colleagues are well informed· Provides colleagues with a work schedule each by Tuesday · Clearly projects the visions of the department and measures progress· Conducts quarterly reviews of colleagues performance and provides council as needed· Meticulously plans events with Staff to ensure execution is achieved at the highest level·

3391 Peachtree Rd, Atlanta Ga 30326

. Responsible for developing weekly schedules while maintaining labor costs and labor budgets. Assist with hiring ,training, reviewing, disciplinary action and termination of association with stewarding department. . Oversee requisition of all equipment necessary for events. Oversee maintenance and upkeep all storage areas.Managed flow of activity in the kitchen during production and during events. Assist with plating out during sit-down dinners as well as setting up and preparing for events . Insured departmental safety procedures are being followed.

3391 Peachtree Rd, Atlanta Ga 30326

. Managed the daily activities of the housekeeping department to include but limited to appropriate cleaning all designated areas . Planning, organizing and directed team members to ensure the highest level of guests satisfaction . Daily supervision of the grounds keeping staff, including the day,event and post-event crews.Purchase, re-order and maintain housekeeping supplies and inventory . Conduct pre-event inspections of all rooms and public areas. . Uphold the highest standards of cleanliness, safety and conduct . Knowledge of OSHA and safety standards within housekeeping department. . Determine and maintain the department work schedule used to notify staff of upcoming changes and ensure proper preparation and staffing for each event happening in Banquet . Ensure the proper maintenance of all equipment; makes arrangements for repair and o/or replacement of used and damaged equipment.. Managed through motivation, coaching and development . Being able to anticipate customers needs, changed goals and direction quickly and multitask. Working knowledge of rooms management systems. . Knowledgeable of housekeeping process and procedures. . Proven experience supervising housekeeping department of 20 + employees. Capable of using independent judgement /Solid decision making skills ability. Proven confort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization