As a Project Automation Lead at CH2M, I spearheaded initiatives to enhance and develop the company's project bidding, Man Hour Estimation, and Cost Estimation systems. Leveraging a robust skill set in Project Management, Agile Web Development, Project Automation, Software Project Management, and Business Process Management, I played a pivotal role in streamlining and optimizing our project-related processes.Key Achievements:-Implemented Agile methodologies to enhance project efficiency and adaptability.-Led the automation of project workflows, resulting in improved accuracy and reduced manual effort.-Utilized software project management expertise to enhance collaboration and communication within project teams.-Implemented business process management strategies to streamline project bidding procedures.-Developed and refined the Man Hour Estimation and Cost Estimation systems, resulting in more accurate project assessments.My role as a Project Automation Lead involved a holistic approach, ensuring seamless integration of cutting-edge technologies and methodologies to drive efficiency, precision, and overall success in project management.

As a Project Manager at Dream Consultancy, I orchestrated successful project deliveries and oversaw diverse initiatives in the realms of Cargo Industry, ERP Solutions, E-Commerce Systems (Laravel, Magento, Prestashop, WooCommerce), and Mobile Apps (Android and iOS). My role extended to the management of over 50+ team members, collaborating seamlessly with design, development, and client-facing teams to ensure the success of multiple concurrent projects.Key Responsibilities and Achievements:-Utilized Agile Project Management methodologies to enhance project adaptability and responsiveness.-Conducted comprehensive Business Analysis to align project objectives with client expectations.-Managed projects related to Cargo Industry, ERP Solutions, and E-Commerce Systems, ensuring successful delivery within established timelines and budgets.-Led cross-functional teams, fostering collaboration among diverse skill sets for optimal project outcomes.-Spearheaded the design and development of Mobile Apps in both Android and iOS platforms.-Collaborated with product managers to deploy client systems, ensuring timely and budget-conscious implementation.-Utilized Basecamp as a Project Management tool to streamline and organize project tasks efficiently.My tenure at Dream Consultancy was marked by a commitment to excellence in Agile Development practices, client satisfaction, and the successful delivery of complex projects across various industries and platforms.

As a dedicated Customer Service Associate at McDonald's in Melbourne, Australia, I played a pivotal role in ensuring exceptional customer experiences while contributing to the overall efficiency of restaurant operations.Key Responsibilities:-Customer Services Excellence:--Provided friendly and efficient service to customers, ensuring a positive and memorable dining experience.--Effectively handled customer inquiries, feedback, and concerns with professionalism and empathy.-Teamwork and Collaboration:--Collaborated seamlessly with team members to maintain a cohesive and productive work environment.--Contributed actively to team meetings, fostering a culture of open communication and shared goals.-Customer Management:--Managed customer traffic during peak hours, optimizing service speed without compromising on quality.--Demonstrated excellent interpersonal skills in dealing with a diverse customer base.-Resource Management:--Efficiently managed resources, including staff scheduling, to meet customer demand and maintain operational excellence.--Participated in training programs, ensuring the team was well-equipped to handle various aspects of customer service.-Inventory Management:--Assisted in inventory management processes, including monitoring stock levels and ensuring product freshness.--Collaborated with the management team to implement strategies for minimizing waste and optimizing inventory turnover.This role at McDonald's honed my skills in teamwork, customer services, customer management, resource management, and inventory management. I am proud to have been part of a dynamic team that prioritized customer satisfaction while maintaining operational efficiency in a fast-paced environment.